Lipton Toyota

I believe the comments on this page are bogus. every I believe the comments on this page are bogus. every review is positive. My experiences with Lipton gave been bad. The sales people are very high pre I believe the comments on this page are bogus. every review is positive. My experiences with Lipton gave been bad. The sales people are very high pressure and lie or say anything to make a sale. The same is true of the finance person I dealt with. Knowing I was lied to and getting in my car to leave another person approached me. Again very high pressure. I was there ready to buy a car. Since they couldn't be trusted, I left and bought a car else where. I just bought my third Toyota. I will never have anything good to say about this dealership. More

I ordered a Tacoma to be built on May 26, 2021 and FRANTZ was the salesperson. I paid a $1K deposit and he told me it would be ready in 45 days but he would keep me updated throughout the wait. There was no was the salesperson. I paid a $1K deposit and he told me it would be ready in 45 days but he would keep me updated throughout the wait. There was no communication through the process from Frantz. I checked in on the status of the truck multiple times and He said he would get back to me (and never did). I get a text message from a Luis on July 20th saying "Hello Eric, This is Luis Torres from Lipton. Back toward the end of May, you were looking for a Toyota Tacoma Army Green TRD Off Road 4X4. We have received one, please let me know if you are still looking." I sent this message to Frantz and his reply was "I'll check on it. I will know more tomorrow." Again, no follow up. So I text him "What's going on?" He said "Your vehicle should be here Tuesday (July 27)." I said okay. Then I get a text from him Thursday the 22nd with pictures of the truck. It was NOT what I ordered. The wheels were not premium or anything. It looked like a very basic model. I told Frantz I will be there to take a look on Tuesday (July 27) at 5 to look at it. He agreed. I gave him a 20 minute heads up on my ETA. No reply. I get to the dealership and at least 6 sales people walked past me without a greeting. That is VERY unlikely especially at a dealership. Finally a woman in the glass office came out and asked if we have been helped. We told her we were supposed to meet Frantz here. She said she was going to overhead page him. No answer to the pages. Finally after about 15 minutes, I call Frantz and he answers. He says he will be there in 10 minutes. Another 15 minutes rolls by. I am beyond upset and I go to the sales office and demand a refund of my deposit so I can cancel the deal. The sales manager Robert was there and was useless as well. He provided a cell number to me but would not respond to my text messages. On the drive back home, I get a phone call from Frantz, and he is yelling at me for not waiting for him. I told him I have been very lenient on him on his communication and I don't want the truck anymore. He started getting belligerent with me so I hung up on him and cut off communication after I told him I want my money refunded back. He then sent a text message "Patient is a virtue." I am sure he meant Patience is a virtue. I sent that screen shot to HIS manager Robert. I sent a message "This was a text from Frantz. You need to train your personnel on jabs like this. This was very unprofessional on a salesperson representing Toyota." Robert NEVER responded to that. I tried contacting the General manager and even left a message for him with an operator, and I requested he reach out to me. To this day, Never a peep. Fair warning to you if you are looking to buy a car. GO TO DEERFIELD TOYOTA! They are much more professional than I experienced here. I will attach the screenshot of the texts from Frantz and my text to the sales manager Robert. I see Lipton ONLY responds to positive feedback, but not the negative ones. I don't expect a reply on this. Look out for my facebook review! More

After a month trying to cancel GAP .I have to run to Lipton and calling no one answered or call you back still waiting for them to cancel gap witch cost me a extra $950.00 on my car price . Lipton and calling no one answered or call you back still waiting for them to cancel gap witch cost me a extra $950.00 on my car price . More

I don’t think I’ll come back to Toyota to purchase a car. Was happy at the first start but the outcome wasn’t good. I don’t want to be called because I don’t want to talk about it Was happy at the first start but the outcome wasn’t good. I don’t want to be called because I don’t want to talk about it More

my name is yodalys I have very bad criteria of this Diler because for me they are lying thieves scammers sell old cars and hide information from you after they take you out until the last seat of daon for me because for me they are lying thieves scammers sell old cars and hide information from you after they take you out until the last seat of daon for me they are the worst I do not recommend them at all starting from The seller is even a supposed manager who has passed himself off as a manager More