Lipton Toyota

3 hours ago NEW I don’t like to leave reviews, but where do I even start. It was my first time buying a car and Dametris the sales manager completely ruined my experience. I felt very pressured and he where do I even start. It was my first time buying a car and Dametris the sales manager completely ruined my experience. I felt very pressured and he would not give me the time of the day to truly say how I feel about the car. He was very pushy and highly inconsiderate about my feelings as a customer. I have been around countless sales men and women before and I always walked away feeling good about my decision. However, Dametris the sales guy needs to be retrained, He just kept pushing papers on me to sign at one point I got overwhelmed and teary, because of his constant pressure I ended up leaving with a used car that cost way more than what it should have been. I felt like I had no say. As a first time buyer it was a very sad and disappointing experience for me, and not in a million years will I ever recommend someone to Lipton Toyota Oakland. Or any Lipton. More

Overly priced vehicles with no discount that helps the customer wanting to purchase the vehicle. customer wanting to purchase the vehicle. More

I purchase my car last year at the used department when I was getting my I was told to come back after a year to refinance. Just recently went to refinance and I was told that I can’t refinance only if am I was getting my I was told to come back after a year to refinance. Just recently went to refinance and I was told that I can’t refinance only if am getting new car. that be said I refinance with another bank so I will told to come and cancel my GAP only for them to have me awaiting for 2 to 3 hours I will never recommend them More

I called and was told they had the car (2 of them) that I was looking for on their lot. So I drove 45min only to find out that they had lied! They didn't have any. I drove 45min home... they wasted my time a was looking for on their lot. So I drove 45min only to find out that they had lied! They didn't have any. I drove 45min home... they wasted my time and gas More

I believe the comments on this page are bogus. every I believe the comments on this page are bogus. every review is positive. My experiences with Lipton gave been bad. The sales people are very high pre I believe the comments on this page are bogus. every review is positive. My experiences with Lipton gave been bad. The sales people are very high pressure and lie or say anything to make a sale. The same is true of the finance person I dealt with. Knowing I was lied to and getting in my car to leave another person approached me. Again very high pressure. I was there ready to buy a car. Since they couldn't be trusted, I left and bought a car else where. I just bought my third Toyota. I will never have anything good to say about this dealership. More

I ordered a Tacoma to be built on May 26, 2021 and FRANTZ was the salesperson. I paid a $1K deposit and he told me it would be ready in 45 days but he would keep me updated throughout the wait. There was no was the salesperson. I paid a $1K deposit and he told me it would be ready in 45 days but he would keep me updated throughout the wait. There was no communication through the process from Frantz. I checked in on the status of the truck multiple times and He said he would get back to me (and never did). I get a text message from a Luis on July 20th saying "Hello Eric, This is Luis Torres from Lipton. Back toward the end of May, you were looking for a Toyota Tacoma Army Green TRD Off Road 4X4. We have received one, please let me know if you are still looking." I sent this message to Frantz and his reply was "I'll check on it. I will know more tomorrow." Again, no follow up. So I text him "What's going on?" He said "Your vehicle should be here Tuesday (July 27)." I said okay. Then I get a text from him Thursday the 22nd with pictures of the truck. It was NOT what I ordered. The wheels were not premium or anything. It looked like a very basic model. I told Frantz I will be there to take a look on Tuesday (July 27) at 5 to look at it. He agreed. I gave him a 20 minute heads up on my ETA. No reply. I get to the dealership and at least 6 sales people walked past me without a greeting. That is VERY unlikely especially at a dealership. Finally a woman in the glass office came out and asked if we have been helped. We told her we were supposed to meet Frantz here. She said she was going to overhead page him. No answer to the pages. Finally after about 15 minutes, I call Frantz and he answers. He says he will be there in 10 minutes. Another 15 minutes rolls by. I am beyond upset and I go to the sales office and demand a refund of my deposit so I can cancel the deal. The sales manager Robert was there and was useless as well. He provided a cell number to me but would not respond to my text messages. On the drive back home, I get a phone call from Frantz, and he is yelling at me for not waiting for him. I told him I have been very lenient on him on his communication and I don't want the truck anymore. He started getting belligerent with me so I hung up on him and cut off communication after I told him I want my money refunded back. He then sent a text message "Patient is a virtue." I am sure he meant Patience is a virtue. I sent that screen shot to HIS manager Robert. I sent a message "This was a text from Frantz. You need to train your personnel on jabs like this. This was very unprofessional on a salesperson representing Toyota." Robert NEVER responded to that. I tried contacting the General manager and even left a message for him with an operator, and I requested he reach out to me. To this day, Never a peep. Fair warning to you if you are looking to buy a car. GO TO DEERFIELD TOYOTA! They are much more professional than I experienced here. I will attach the screenshot of the texts from Frantz and my text to the sales manager Robert. I see Lipton ONLY responds to positive feedback, but not the negative ones. I don't expect a reply on this. Look out for my facebook review! More