Lipton Toyota

WORST CUSTOMER SERVICE EVER!!! I just got hung up on by JC in Finance because he can't understand why I'm angry. I bought a 2011 Camry 2 months ago. Since then my tire blew out and the roadside assistanc JC in Finance because he can't understand why I'm angry. I bought a 2011 Camry 2 months ago. Since then my tire blew out and the roadside assistance I purchased failed me. The tow truck driver never showed up. Fortunately, State Farms' Road Ranger came and fixed my tire for free. (they charged me 250$ for a new tire!!!) I then tried to cancel my roadside service and it hasn't happened. This was 2 months ago and I've made repeated phone calls to BOTH JC and his Supervisor Keith to no avail. I FINALLY got ahold of JC and he didn't understand my frustration as he HUNG UP ON ME!!!!! Lastly, Leela keeps harassing me for my out of state title since they sold my trade in w.o it and now its my problem, when the salesman and JC told me it should be no issue. I'm seriously considering cancelling my contract and turning in my car b/c the CUSTOMER SERVICE SUCKS SOOOO BAD!!! The only good thing I can say is that Robert Velez and Andrew in the Service Dept. actually know how to do their jobs and are courtesy to the customers. AGAIN, DON'T ASK FOR RESPECT JC IF YOU CAN'T GIVE IT IN RETURN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Buying my new Sequoia from Lipton Toyota was the best car decision I have made. I had a great experience from the moment I walked into Lipton Toyota until I drove off in my new car. Kudos to the staff at Li decision I have made. I had a great experience from the moment I walked into Lipton Toyota until I drove off in my new car. Kudos to the staff at Lipton for being professional and accommodating. You have made another customer very happy! More

I spoke with Rick Namm over the phone and he was more than helpful, he genuinely cared about what I wa trying to accomplish. When I arrived I worked with Lisa and she was not only informative but enterta than helpful, he genuinely cared about what I wa trying to accomplish. When I arrived I worked with Lisa and she was not only informative but entertaining as well. They made my car purchase fun and dealing with the Internet dept I know I got the best deal! More

Bought a new Toyota Corolla from Lipton Toyota on 8/10/12 and would not return or reccomend this dealership. Salesperson Wayne was ready for us when we arrived but stated that he ONLY had two colors avail and would not return or reccomend this dealership. Salesperson Wayne was ready for us when we arrived but stated that he ONLY had two colors available in our choice of car. I did not like the dark grey color and my husband decided on red since we did not have another choice. There was a lot of back and forth with the managers on price it was time consuming and stressfull. I had printed out my black book value of trade in car and competitors advertised internet price for identical car which was not to the liking of the "managers". They also flatly refused to honor their advertised $100 rebate and $25 Visa card offer that I had printed out from their web site. They also refused to give us 0.9% interest rate advertised by Toyota on their web site. We bought the car and took it home but our daughter did not like the red color. Also we realized that there were some mistakes in our paperwork that we were supposed to hand over to the bank for loan on Monday. We called next morning Saturday 8/11 and Wayne miraculously had a white color in stock and was willing to exchange the red toyota with white color and also agreed that the dealer would give us 0.9% interest rate IF and only IF we gave them approximately $1300 more. We went that day along with my daughter . On arrival my daughter wanted to know if we could get the blue Toyota parked outside the showroom. Wayne once again was ready for us but when I asked Wayne about the blue toyota he seemd to be upset because he had already gotten the white corolla ready and washed for us and it seemed to me that it was too much of a hassel for him to even discuss the possibility of that new blue toyota parked in front of his dealership showroom. This was upsetting for my daughter and in turn for me. I was already too tired from the previous days experience of going back and forth and did not want to deal with ANY OF THEIR so called "Managers" because I felt they were rude, unprofessional, and did not show the basic decency of honoring their adverstised offers of petty amount or taking care of their customers. They just wanted to get as much amount for the car from us as possible. I asked wayne if they will at least take off $125 from the $1300 difference being asked and he said that would be not be possible and that I should not even mention about it because they had aleady refused it the previous. I paid the full difference amount asked and got the paperwork corrected and and drove the Toyota Corolla home. Overall this experience of buying a new car was unpleasant and stressful and would not want anyone I know/ care for to go through it. I will NOT reccomend this dealership to my friends, colleagues, or family members. More

My buying experience(s) at Lipton Toyota are always pleasant. This is my third Toyota that I have bought from Lipton Toyota and my experiences with them just keep getting better and better. Everyone is pleasant. This is my third Toyota that I have bought from Lipton Toyota and my experiences with them just keep getting better and better. Everyone is always nice and accommodating and have never made me feel pressured. I have already referred several of my friends and family to Lipton Toyota and they have been as satisfied as I have been. More

My experience with the dealership was very quick and easy. I worked with Miguel Catalano on this transaction and I would definitely recommend this dealership for anyone who needs a new Toyota. easy. I worked with Miguel Catalano on this transaction and I would definitely recommend this dealership for anyone who needs a new Toyota. More

We had a really amazing experience at Lipton Toyota. Miguel Catalano was the man who helped us out with picking our car(2012 Silver Toyota Camry SE). Miguel is a great sales rep, he was very helpful and Miguel Catalano was the man who helped us out with picking our car(2012 Silver Toyota Camry SE). Miguel is a great sales rep, he was very helpful and friendly. Anthony Spence the Finance Manager is very professional and provided excellent customer service. Wayne Feldman was very excellent as well. Wayne Feldman explained all of the different features of our new vehicle. We have lived in many different states and this was the best car buying experience we have ever had. More

Hassle-free experience purchasing a vehicle. Joe Richards earns a buyers trust. I recommed him to any car buyer who seeks a stress-free experinece. earns a buyers trust. I recommed him to any car buyer who seeks a stress-free experinece. More

I just purchased a Toyota Tacoma from Miguel Catalano and everything went smoothly at Lipton Toyota in Ft.Lauderdale. The service people were very knowledgeable and friendly and gave me free car mats. This i everything went smoothly at Lipton Toyota in Ft.Lauderdale. The service people were very knowledgeable and friendly and gave me free car mats. This is my second purchase from Lipton and my family will continue to buy their cars at this dealership. More

I have visited this dealership many times and have had many great interactions with them in the past. I purchased a 1995 Toyota camry grey, great price, no mechanical problems. I also purchase a 2002 To many great interactions with them in the past. I purchased a 1995 Toyota camry grey, great price, no mechanical problems. I also purchase a 2002 Toyota Highlander silver, all maintenance costs included in the price of my vehicle. Recently, I have also purchased a 2011 Toyota Camry hybrid and was treated very well by rafael when there. I have also received maintenance this time around with the lease of this vehicle. I enjoy my camry hybrid more than any of my previous toyotas and would think about possibly upgrading to the prius. I will continue to buy toyotas from here in the future. More