Lipton Toyota

Long time service customer leaves on tow truck!! My regular adult service writer was off for the day so I was given to some over employed trainee to handle the ever so difficult task of an oil change My regular adult service writer was off for the day so I was given to some over employed trainee to handle the ever so difficult task of an oil change. Long story short a cross threaded oil drain plug was to be paid for by yours truly. $400 to do it right, $50 for the quick fix, and subsequently free after the tow truck was on its way. Hunter, the service writer sat quietly as I rented a car from the on site Toyota rental desk (right next to Hunter's desk) with no solution. So another writer offered to fix the threads for free when the rental car was secured and the tow truck was pulling in. Too little too late. Moral of the story? If you are willing to fix your own mistake free of charge to keep a customer, don't try to charge that customer for it first, and don't watch them rent a car and call a tow company before you do it. Oh! And all of this only took 5hrs!! I'm still waiting to book my car into another dealership now... More

Eric is very good with customers, always welling to help me Eric is always welling to help customers. He's very friendly and kind. Always call me when parts for recall are in the dealer to be changed Eric is always welling to help customers. He's very friendly and kind. Always call me when parts for recall are in the dealer to be changed More

New Toyota Lease Rav4 A+++ Got an excellent deal on my new Toyota Rav4 lease. My sales rep was Al Hernandez and he was very professional and considerate. Very responsive and let Got an excellent deal on my new Toyota Rav4 lease. My sales rep was Al Hernandez and he was very professional and considerate. Very responsive and let me know all the specifics of the deal before I even step foot into the dealership. When I arrived, the car was ready to go, clean and full tank of gas. The finance manager was quick to get all the papers signed and we were in and out of the dealership within less than 1 hour. My best car buying/lease experience so far. Thank you gents of Lipton Toyota for the excellent customer service. Sincerely, Rob Lima More

Excellent work Hunter was very professional and went out of his to way to make sure I was satisfied and apologize for the long way I had. Hunter was very professional and went out of his to way to make sure I was satisfied and apologize for the long way I had. More

Excellen Service I have been dealing with Lipton Toyota for over ten years. Purchased two vehicles there. I always have dealt with Andrew B in the service center. He i I have been dealing with Lipton Toyota for over ten years. Purchased two vehicles there. I always have dealt with Andrew B in the service center. He is exceptional at his job. He has always treated me professional and I trust him 100%. I will be purchasing a new car within the next year and because of Andrew I will purchase at Lipton. More

Great experience. Thanks to the team at Lipton. Great deal on our 4Runner. Appreciated the quick process. Good people who care about a great customer experience.. Thank Thanks to the team at Lipton. Great deal on our 4Runner. Appreciated the quick process. Good people who care about a great customer experience.. Thanks More

Eric Jones was great I had a service advisor named Eric Jones who was great. Explained everything clearly and was helpful with suggestions while taking my situation into c I had a service advisor named Eric Jones who was great. Explained everything clearly and was helpful with suggestions while taking my situation into consideration. Amazing young man. Great asset to the Toyota fabric. More

Love it I had a great experience! Romana was great! My car was clean and full of gas and with a bow when I got it! They helped me with my Bluetooth and answer I had a great experience! Romana was great! My car was clean and full of gas and with a bow when I got it! They helped me with my Bluetooth and answered all my questions. I love everyone there! More

Excellent Service and Sales I had a great experience at Lipton Toyota, this is my second purchase. Mounir was fabulous! I felt like a movie star. Wonderful Toyota Prius, I love i I had a great experience at Lipton Toyota, this is my second purchase. Mounir was fabulous! I felt like a movie star. Wonderful Toyota Prius, I love it! More

Nirvana I was able to conduct my business while waiting for my car to be serviced. Friendly people, attentive staff and comfortable waiting area were everyt I was able to conduct my business while waiting for my car to be serviced. Friendly people, attentive staff and comfortable waiting area were everything I needed to not miss a best on my busy work day. More