Lipton Toyota

I was at Lipton used cars for my daughter today. I wanted her to pay for it but I would handle the down payment for her. Because she had only been working a job for less than a year all the auto financing co her to pay for it but I would handle the down payment for her. Because she had only been working a job for less than a year all the auto financing companies insisted on a huge down payment and me as a co-signer. I wanted her to be independent and not have me as a co-signer. Jimmy Lagle helped us get the car financed with Rich Gonzalez. They were great. More

I have 2013 Camry hybrid I took my car to this dealer service because I got a recall letter. I had to wait almost 15 mins to talk to the service advisor named Eddie when other advisors didn't have any c service because I got a recall letter. I had to wait almost 15 mins to talk to the service advisor named Eddie when other advisors didn't have any customers. I asked Robert if I could talk to other advisor instead of Eddie bc he seems to be busy with a customer. Robert said he will help me after he is done sorting his paper which took another 5 mins. I told him I came here bc I had a recall and told him please have my car go through a car wash after the service is done. After the car was done, Eddie calls me on the phone and said my car is ready and is out in the front. From my past experience with any service dealers, the advisor finds you in the waiting area and explain what they done to the car. I noticed other advisors were coming to the waiting room to talk to the customers but Not him. Maybe this place just calls you on the phone I just don't know. I finally found him and he looked so unhappy and I asked him if the car had been washed and he said he didn't think so and told me it will be about another 10 mins. I told him I specifically requested the car wash and why it wasn't done and he simply said it wasn't wrote up (once again with didn't care attitude). I waited 10 mins and while the car is being washed I noticed the invoice didn't explain what they've done to the car. I had to find him again and asked and he circles the DOT and said this means they replaced the part. I am not a mechanic nor do I work in this industry so how am I supposed to know DOT means the part was replaced? He should have told me what they've done to the car when he handed me the invoice. I shouldn't have to flag him down and ask him. Maybe he had a bad day or stressful day. I had to rate only on the advisor's attitude towards me during my visit since it was recall and I didn't have to pay for the work. The overall experience with the service wasn't bad. They took it in and finished within promised time. I was actually impressed with punctuality. The waiting area was small but comfortable. They even had a concierge kiosk where a nice lady made me a good cup of coffee. I would have given 4 stars for overall experience but had to deduct a star because of my experience with not so friendly advisor. More

I bought a 2011 Toyota Camry from Used Car sales within two hours on my lunch break last Friday! I am well pleased with their knowledge and professionalism. My salesperson was Howard Baker and I hand out h two hours on my lunch break last Friday! I am well pleased with their knowledge and professionalism. My salesperson was Howard Baker and I hand out his business card to my friends who are looking for cars. Thank you for a wonderful car-buying experience Howard! I have never been so happy buying a car. I love my 2011 Camry! More

Yarilin G. Was awesome. She observed me walking in and assisted me right away. She was warm and friendly as well. Eric Jones was helpful as well. Thank you. I appreciate her assistance. assisted me right away. She was warm and friendly as well. Eric Jones was helpful as well. Thank you. I appreciate her assistance. More

Lipton Toyota worked very hard to get me a lease on a brand new 2013 Toyota Camry on getting me the monthly payment I was aiming for and the money I wanted to put down. I worked with Fitzroy Blake and he brand new 2013 Toyota Camry on getting me the monthly payment I was aiming for and the money I wanted to put down. I worked with Fitzroy Blake and he was very nice from the beginning and was not pushy at all. He worked hard to make sure I was going to be happy with the payments and the car. My car was shined up and I left the dealership with a full tank of gas! More

We felt we did not get treated fairly and felt we were a burden to the dealership for the following reasons: -We made an appointment to visit Lipton Toyota to see a specific vehicle on Friday, October 4th burden to the dealership for the following reasons: -We made an appointment to visit Lipton Toyota to see a specific vehicle on Friday, October 4th to come in on October 7th. When we arrived, the car still had the prior owner’s blue tooth settings on the car and the car had no gas. The car should have been ready prior to us arriving. - We were lied to as far as the pricing of the pre-owned vehicle and the new vehicle. When we originally spoke on the phone, we were told to not pay attention to the quote we received online and that he would work with us. He did not budge at all from that price. The fees added to the pre-owned car are bogus, such as “taxable fees” and “doc fees”. When we originally asked if the price given to us was the best for the new car we were told, that was it. However, later when reviewing payments and financing somehow they came down on the price. I also know that is not the lowest because when I received a quote from True Car for this dealer the price came in at about $3,500 less than what we were quoted. - We were lied to as far as the 2014 Highlander features. I researched on the Toyota website and the 2014 Highlander contains new features when we were told nothing would change on the newer model. - On the pre-owned vehicle there were flaws in the car that I questioned and the dealer acted as if they could not repair them. What is the bumper to bumper warranty available for if that is the case? - We were very upset about the amount offered for my trade in car. Car max was able to offer us over 50% greater than what the dealer was willing to offer us and again, that was not negotiable. These are just a few of the things we encountered when we visited. We have already purchased a vehicle from this dealership and felt this is not how a returning customer should be treated. We drove in horrible weather conditions to visit the dealership to make our appointment. We do not expect to have a red carpet rolled out but the least they could have done was have the car that we were expecting to see ready to be seen and driven, especially when there was a four day notice. We will never recommend this dealership again, in fact we will probably deter other customers from visiting your dealership. And to follow up, we bought a brand new Toyota Highlander from Toyota of Hollywood who took care of us wonderfully. More