Lipton Toyota

If I could give this place a negative review I absolutely would. I dealt with Geri. My husband worked up a deal, even trade in my car. I was told at 8:02 pm that everything was good to go, just come in tomor would. I dealt with Geri. My husband worked up a deal, even trade in my car. I was told at 8:02 pm that everything was good to go, just come in tomorrow. I offered to make a deposit to hold the car-she told me no everything was good and that I would get a call from a salesman. I check in at 11:00 the next day, let her know I was going to get off at 4:00 to make it down there sooner and make sure everything was still ok since it’s a 2 hour drive. She told me “ok”. At 4:04 I was told do not come there was someone there to buy the car. I was livid. I offered a deposit to hold it was denied that option and they sold it 4 minutes after the knew I was leaving. Way too ironic. My husband talks to the manager “Ana” who informs him they received a deposit for it at 4:01 for it to be shipped. And apologized said we shouldn’t have been denied a deposit. He was told he was going to get a call back. Now every time he calls the dealership to follow up with management they hang up the phone on him. Shady business dealing. I knew it was all too good to be true-that’s why I kept following up. They literally had a deal with me-but took another likely “better” deal. Avoid this dealership at all costs! More

Horrible customer service, was told no deposit required to hold a car which seemed odd. Right before leaving the car was sold. “ Geri “ was wrong in almost everything said to us. Calling the dealership to to hold a car which seemed odd. Right before leaving the car was sold. “ Geri “ was wrong in almost everything said to us. Calling the dealership to understand what happened resulted in being hung up on three times. More

Service is good. Professional and I think they know their cars. I recommend it. Service r prompt enough Professional and I think they know their cars. I recommend it. Service r prompt enough More

They remove the covering in the trunk and they didn’t replace it and it was very messy. I have to fix it myself. replace it and it was very messy. I have to fix it myself. More

Regular service is fair and honest. Upcharges occur when they find a “problem” and I’m not sure if it’s a necessity or not. Also, I’m not sure if the price is good. It’s the dealer, so Upcharges occur when they find a “problem” and I’m not sure if it’s a necessity or not. Also, I’m not sure if the price is good. It’s the dealer, so I have to assume it’s a bit higher than a regular auto mechanic at the industrial park! But at this point they have you over a barrel, so I agree to the repairs , or in this case, the rear brake pads replacement. All in all, they do the work quickly and you get your car back in a timely manner. Much faster than the independent mechanic. More

Incompetent mechanics and a cocky service manager Andrew Gutierrez. Had to bring my car in for a repair that was not done properly and had to bring it back the next day for the same issue only to be told th Gutierrez. Had to bring my car in for a repair that was not done properly and had to bring it back the next day for the same issue only to be told they fixed it at no additional charge out of the kindness of their heart. I’ll be buying a new Highlander in the future because I like the vehicle. But it won’t be from Lipton. It’s really a shame how the dealership has declined. But it is what it is! More

Lately, it seems to be an overwhelming environment which makes communication complicated between staff at times. Thanks to Andy and Garth services were successful on this visit! makes communication complicated between staff at times. Thanks to Andy and Garth services were successful on this visit! More

They are fast and knowledgeable, great service, I recommend them to anyone best Toyota dealer in south Florida recommend them to anyone best Toyota dealer in south Florida More

The best place for all the services, all te personal is very nice, the service was really fast. Thanks very nice, the service was really fast. Thanks More

I can depend on them to fix what ever problems I have. M very comfortable with them M very comfortable with them More