Lipton Toyota - Service Center

The service is terrible at this location. From the moment you pull in they receive you with a mad face barely speak to you and take your car away without even confirming why you are there. Th From the moment you pull in they receive you with a mad face barely speak to you and take your car away without even confirming why you are there. They point you to the service advisor which is even worse trying to upsell you by using fear tactics. I will never come back to this location. More

Dropped off the car, never received any phone call or update, can’t find the issue, car was sitting outside for 3 weeks, without knowing you can’t fin it Worse experience ever update, can’t find the issue, car was sitting outside for 3 weeks, without knowing you can’t fin it Worse experience ever More

Recd email on parts arrival out of the blue. Presumably related to passenger side airbag recall service that I had inquired a week ago. Called back Lipton using the tel no. in the email. The Presumably related to passenger side airbag recall service that I had inquired a week ago. Called back Lipton using the tel no. in the email. The tel no. in the email led to “Direct TV Online”! Can’t believe tel number provided in the email even in 2 areas IS WRONG. Googled Lipton Toyota tel online. Called Lipton but was transferred multiple times. At the end had to leave message at voice mail inbox. Nobody cared to even listen to me just kept transferring my call. I ended up reaching a voice mail box of a guy named Nelson. Left message to request a call back. This is a very disappointing experience comparing to prev good interaction with Lipton Toyota. More

My experience with Lipton Toyota was excellent. Yarib was my sales agent and he was extremely helpful and professional. I forget the name of the manager on duty at the time of my purchase, but he Yarib was my sales agent and he was extremely helpful and professional. I forget the name of the manager on duty at the time of my purchase, but he was also professional and courteous. The F&I manager, I forget his name too, was very impressive and super knowledgeable. He walked me through all of the various financing options and spent quite a bit of time to help me find the best deal. I was very impressed by him. Trevor Martin is my service manager and he is terrific! He made my visit comfortable and effortless. He took care of my issue and addressed all of my concerns in a professional manner. He made sure that I was satisfied with my experience and took great care of me. I will highly recommend to everyone that I know that if they are looking for a new or used car that they should be Looking for Lipton!! More

Trevor was great. Very honest and decent. If he did not know something, he told you and found the answer. Glad to see someone new who focuses on just providing a good Very honest and decent. If he did not know something, he told you and found the answer. Glad to see someone new who focuses on just providing a good service, info and letting the customer decide. In the past, the dealership’s service dept culture has been more pushy sales tactics. Will ask for him in the future. Was going to switch to a different dealer if that continued, but will stay with Trevor for now. More

I only got service done didn't buy a car. I have been to the service department several times before with no problems I have been to the service department several times before with no problems More

Professional and courteous service. Paid attention to my concerns without treating me like a crazy old lady. Paid attention to my concerns without treating me like a crazy old lady. More

Waited too long to get my vehicle without the clerk explaining the recovery process efficiently. Poor service 😤😤 explaining the recovery process efficiently. Poor service 😤😤 More

Brought car with issues, was charger a diagnostic fee of 195 , no report was shared with me, issues were not resolved!!!!! 195 , no report was shared with me, issues were not resolved!!!!! More

The oil change took 90 minutes. They reported my mileage as 186,000 when in fact it is 6800 They reported my mileage as 186,000 when in fact it is 6800 More