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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.2
2,064 Reviews

2,064 Reviews of Lipton Toyota - Service Center

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March 24, 2023

This last visit will most likely be my last. My last interaction with Service advisor Juan C. was not pleasant. He accused me of lying to his colleague about addressing an alignment concern. I w More

by missyhdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaun C
Mar 27, 2023 -

Lipton Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 24, 2023

Great service replacing my axle Ryan did s great job á the setvice rệp and More

by FDORIS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 27, 2023 -

Lipton Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 24, 2023

Andy is by far one of the best. As a medical device, distributor and journalist, he understands the value of my time and is able to get me in and out very quickly, always professio More

by jpspiska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in Service Dept
Mar 27, 2023 -

Lipton Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Mar 28, 2023 -

jpspiska responded

I only go to Lipton for service because of Andy. During Covid one of your sales people was extremely arrogant rude and try to make me feel like I was dealing with a used car salesman while trying to get a brand new RAV4 so instead I went and bought it at another dealership.

March 24, 2023

I had a great experience with the service advisor and getting my battery changed on time. I was transported to and from my job and that was so convenient. However, I had misplaced my card and other forms More

by MELISSA D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Matos
Mar 27, 2023 -

Lipton Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Melissa, feel free to contact us at your convenience.

March 24, 2023

Attentive staff. Great from making appointments to getting out the door. Service writer Andy Gutierrez always does his best with any issues regarding your visit. More

by franceschi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Guiterrez
Mar 27, 2023 -

Lipton Toyota responded

Thanks for sharing your thoughts about your experience with Lipton Toyota. We appreciate your business and hope to see you again soon!

March 24, 2023

Easy to schedule the appointment. Prompt and efficient service. They have a convenient and comfortable waiting room. More

by fkdanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Matos
Mar 27, 2023 -

Lipton Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lipton Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help.

March 24, 2023

Been a part of the Lipton family for many years always treated me therapy, and he is the great service person always smiling and friendly More

by CECILIAGRIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 27, 2023 -

Lipton Toyota responded

Thank you for taking the time to leave us a great review. Thanks for sharing about your experience with Lipton Toyota. We appreciate your business over the years. We look forward to continuing to serve you for years to come.

March 24, 2023

Excellent Service. My vehicle is in excellent condition. However, the service is very expensive. It is very difficult for me to make the payments. More

by Roger Belisario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Stanish
Mar 27, 2023 -

Lipton Toyota responded

Thank you for taking the time to leave us a five-star review, Roger. We'll be sure to share your comments with our crew. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lipton Toyota.

March 24, 2023

I can trust my Toyota will be taken great care of in their care Always! More

by TAYLA.GRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 27, 2023 -

Lipton Toyota responded

Thank you for choosing Lipton Toyota, Tayla. We appreciate your business and hope to see you again soon!

March 24, 2023

The service person tried to up-sell me on new wiper blades, cabin and engine air filter, that I had changed only 3000 miles ago. Usually the dealer I usually visit returns my car clean. Not at Lipton More

by alan.bigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joselene Alce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Arias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Lipton Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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