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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.1
2,091 Reviews

2,091 Reviews of Lipton Toyota - Service Center

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August 24, 2023

Good service from Alesk. 👍🏽 Would like to put down deposit on upcoming Toyota Stout before the MSRP price is doubled. 😏 More

by DIRKMCKAY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AleskCoker in Service.
Aug 24, 2023 -

Lipton Toyota responded

Thanks for sharing about your experience with Alesk here at Lipton Toyota. We appreciate your business and hope to see you again soon!

August 20, 2023

Lipton toyota has been taking of me for years and with your amazing service advisor Alesk he's definitely doing a good job of keeping me inform about my vehicle More

by KCOKER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joselene Alce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Lipton Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 19, 2023

Your technician knows what he’s doing very professional . Thank you very much for the service? More

by Xeapl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Pierre Sylvestre
Aug 21, 2023 -

Lipton Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 19, 2023

Prompt friendly service, always answer questions, courtesy drivers very nice, clean waiting area, Alisk Coker was great More

by vsteele11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisk Coker
Aug 21, 2023 -

Lipton Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lipton Toyota!

August 19, 2023

Person you need to check in with to bring your car and Service has no idea what’s going on and gives you miss information More

by pampamot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Aug 24, 2023 -

Lipton Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 18, 2023

I had to wait three hours front oil change and a wiper change. There was no communication from the service assistant at all. When I complained about the time that it took, he was rude. Didn’t even have ti More

by MHCoogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andres - service dept
Aug 21, 2023 -

Lipton Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 18, 2023

The service was great and the staff was very friendly, polite and helpful as always. More

by lisanatasha98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alesk Coker
Aug 18, 2023 -

Lipton Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2023

It took 2 hours to change oil and put a battery in. was very upset. More

by SWESTREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do t remember name.
Aug 21, 2023 -

Lipton Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 18, 2023

Wait was way too long. 3 + hours for an oil change and rotate with an appointment. More

by Wwesbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Aug 24, 2023 -

Lipton Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 17, 2023

I cannot recommend Lipton because I feel the rates charged for service are too expensive. I don't feel the service writers do enough to look out for the customer's interest. I am sure there are discou More

by CarEnthusiast4Evr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not interact with any employees listed.
Aug 20, 2023 -

Lipton Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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