Litchfield Ford
Litchfield, CT
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Got an appointment quickly. Issue was solved as needed! Allie my service advisor was so helpful and knowledgeable! Definitely recommend working with this dealership! Allie my service advisor was so helpful and knowledgeable! Definitely recommend working with this dealership! More
They care about my old truck. Starting with the friendly people that greet you and check your vehicle in to the professional repairs all top line. My truck is performing better now than it has in a very l people that greet you and check your vehicle in to the professional repairs all top line. My truck is performing better now than it has in a very long time More
Haven’t purchased a vehicle in 14 years. It was time for a truck to pull my camper trailer to South Dakota. Litchfield Ford had just what I needed. A 2019 Ford ranger with a super cab (for the dogs). I wo a truck to pull my camper trailer to South Dakota. Litchfield Ford had just what I needed. A 2019 Ford ranger with a super cab (for the dogs). I worked with Dan r who was very helpful and friendly and even came in on his day off so I could get the truck when I wanted. Only had the truck for a week now but I have only praises for the sales dept More
They were top notch. They took my truck in early and I had it back in a week. It had to be towed. There was a driveline issue. It was totally covered. I did not have to pay a cent had it back in a week. It had to be towed. There was a driveline issue. It was totally covered. I did not have to pay a cent More
I give 0 stars to Litchfield Ford customer service and product reliability for my 2015 Escape, which I bought from them with an extended warranty. Over the course of the past nine months, my transmission product reliability for my 2015 Escape, which I bought from them with an extended warranty. Over the course of the past nine months, my transmission failed twice while driving on busy roads, leaving me stranded. When I asked about a loaner car, I had to wait days and pay for a rental car with my own money. When I asked about the repair timeframe, I was told that customers with appts get priority. Our family have always been fans of Ford. Those days are over. Shame on Litchfield Ford! More

