Lithia Chevrolet GMC of Helena
Helena, MT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 78 service reviews
I enjoy the fast friendly service. There always quick at getting me into my appointments and going over the results. There always quick at getting me into my appointments and going over the results. More
If I could give 0 stars for the service department I would. The general manager of the dealership was awful when I tried to communicate with him over email and they put my vehicle and myself at risk. Th would. The general manager of the dealership was awful when I tried to communicate with him over email and they put my vehicle and myself at risk. They released my truck to me promising that the work had been completed and it was good to drive, just to get a call 10 minutes later saying they hadn’t touched my truck or done anything to it. This was a major oil leak that the service department had advised me was and I quote “unsafe to drive with and could create more issues and dangerous situations”. That was a complete fraud and thank god my truck, my dog or myself were seriously injured. They refused to compensate me at all for the rental car I had to pay for during the month long time since I schedule my appointment and said they don’t offer loaner vehicles or rentals, just for me to arrive at the service department to find a customer of theirs arriving to pick up a rental car, they completely lied. An awful experience and I wouldn’t recommend service at this dealership at all and they still refuse to help me in any way and were rude about it. I have consulted a lawyer over this and even providing them with that information they still refused any help to me at all. Terrible experience and I will never ever recommend this place or have them touch my truck again. Awful place to go. More
It was an oil change and it was done without issue so all was good was good More
I love the customer service and great communication that I recieved. The service was quick I recieved. The service was quick More
The staff was very cordial and worked with me to get the truck in as soon as possible;Great Service. truck in as soon as possible;Great Service. More
I have been pleased with the improved customer care I have received over the past year. have received over the past year. More
I always get Rock Star treatment from this team. You can find what you want here or let them search and get you your dream vehicle. You can find what you want here or let them search and get you your dream vehicle. More
Would not recommend buying a vehicle from this dealership as the service department is bad! as the service department is bad! More
Wouldn’t let me give 0 stars or I would. Terrible communication or lack thereof. Almost $2000 later truck still overheats and smells like antifreeze, took it back in and they say everything Terrible communication or lack thereof. Almost $2000 later truck still overheats and smells like antifreeze, took it back in and they say everything is fine so I’m not sure where the $2000 went??? More
5 visits, $7500 and still have the problem. I had services added to hopefully resolve the problem, no luck. Went to dealer for competent service rather than other parties. 3 weeks longest wai I had services added to hopefully resolve the problem, no luck. Went to dealer for competent service rather than other parties. 3 weeks longest wait for return of vehicle. More



