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Lithia Chevrolet of Redding
Redding, CA
123 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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123 Reviews of Lithia Chevrolet of Redding
February 10, 2018
Could not have asked for a better team *WARNING* Long Review (I'll try to make it short) My wife and I recently purchased a 2018 Chevy Equinox from Lithia. Our sales rep Chris was awesom *WARNING* Long Review (I'll try to make it short) My wife and I recently purchased a 2018 Chevy Equinox from Lithia. Our sales rep Chris was awesome, he made us feel very comfortable and was a pleasure to talk to. He was very knowledgeable and answered every question we had. The purchase was smooth and the deal was even better. So you can imagine our surprise, when our brand new Equinox broke down on the side of the road with only 24 miles on the odometer. This event occurring not 20 minutes after the final signing and handshakes. (This is not a negative comment, just explaining the situation) After this event, the team at Lithia went above and beyond to make sure that we were taken care of. My wife was given a vehicle while the service team looked into the issue. After speaking to our Sales rep Chris and the Assistant General Manager, also Chris, they decided to put us into another Equinox. We are both very happy with the vehicle and very happy with how we were treated at Lithia. I couldn't think of anywhere else to recommend a friend or family member to purchase a vehicle. Lithia Chevrolet of Redding has earned two very loyal customers or years to come. Thank you to Chris Ryan and Chris Wilson from sales for handling the whole situation so well and setting us up with the new Equinox. I would also like to thank the Service Writer William Forbes for keeping us informed of what was going on with the original Equinox, and finally Steve Burgess for handling paperwork for two vehicles when we only actually purchased one. Ty & Lyndsay Hoag More
by ty.hoag
Employees Worked With
Steven Burgess, William Forbes, Christopher Ryan, Christopher Wilson
Helpful December 23, 2017
made another good deal This is the 3rd vehicle I have purchased through Lithia and its been a good experience every time. Their service staff has always tried to take care o This is the 3rd vehicle I have purchased through Lithia and its been a good experience every time. Their service staff has always tried to take care of me when needed. More
by Buck
Employees Worked With
Steven Burgess, Mathew Goodwin, Tom Lee
December 13, 2017
"Good experience" Appreciate the convenience of scheduling a service appointment online. Chris took care of all our needs in a prompt,friendly and professional manner. Appreciate the convenience of scheduling a service appointment online. Chris took care of all our needs in a prompt,friendly and professional manner. It was our first service visit and we will be back! More
by Silverado 17
Employees Worked With
Christopher Millard
December 10, 2017
Warranty work A piece of trim had one of its anchor points break loose behind the driver headlight. The issue was addressed promptly, and without any hassle whatsoe A piece of trim had one of its anchor points break loose behind the driver headlight. The issue was addressed promptly, and without any hassle whatsoever. More
by B
Employees Worked With
Christopher Millard
December 03, 2017
Friendly sales person I went to look at a used Silverado and Robert greeted me at the door. He was pleasant and not that pushy for a salesperson. He was very easy going and I went to look at a used Silverado and Robert greeted me at the door. He was pleasant and not that pushy for a salesperson. He was very easy going and willing to help with what he could. They like to play hardball and not very willing to compromise on price. Luis helped us in the financing department and he was easy-going and knowledgeable. Overall the process went smoothly and efficiently. Although the truck was clean they did not go through it. I found a Box of 50 357 Magnum under the driver seat... maybe it was a bonus, but i dont own a 357 magnum. lol More
by Baston
Employees Worked With
Luis Ponciano, Robert Sanchez
October 28, 2017
Sales Manager Went in to buy a truck and couldnt believe how Unprofessional and diss honest the sales manager was. Beware this place took a turn since my last purc Went in to buy a truck and couldnt believe how Unprofessional and diss honest the sales manager was. Beware this place took a turn since my last purchase. More
by N8
Employees Worked With
Curt sales manager
March 13, 2017
Purchased 2017 Volt Tom Lee is great to work with. I drove up from Los Angeles to buy the car, and everything was as promised when I got to Redding. And the price was fa Tom Lee is great to work with. I drove up from Los Angeles to buy the car, and everything was as promised when I got to Redding. And the price was fantastic! More
by tomkafka
Employees Worked With
Tom Lee
March 13, 2017
Wonderful!! We had a wonderful experience each time we've purchased from them!! We love our equinox it's amazing!! Thank you thank thank you!!! Steven at finance We had a wonderful experience each time we've purchased from them!! We love our equinox it's amazing!! Thank you thank thank you!!! Steven at finance was amazing as well! More
by Kaelyn27
Employees Worked With
Cameron, Steven burgess, mark wrecker
March 05, 2017
Purchase of 2016 Chevy Impala We had a wonderful transaction with Dave van Klinken as salesman and Steve Burgess in finance. They were extremely helpful and professional. this is We had a wonderful transaction with Dave van Klinken as salesman and Steve Burgess in finance. They were extremely helpful and professional. this is our second auto purchase with both of them. More
by TerryJan
Employees Worked With
Dave Van Klinken, Steve Burgess
February 19, 2017
Great Very knowledgeable about all their cars. Zeroed in on what we needed and hound the fit then arranged financing. It was jest great. THANKS TOM LEE., Very knowledgeable about all their cars. Zeroed in on what we needed and hound the fit then arranged financing. It was jest great. THANKS TOM LEE., More
by susan96021
Employees Worked With
TOM LEE
