Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

Wasn't even shopping for a new truck! I honestly wasn't even in the market for a new truck, just wanted to check some numbers on a sweet looking pre-owned F-150 that caught my eye one day I honestly wasn't even in the market for a new truck, just wanted to check some numbers on a sweet looking pre-owned F-150 that caught my eye one day when I was driving by. I went in mid afternoon to see what my current truck could get me and I left later that evening with that F-150! More

sorry customer service. The sale went fine, but then I had a problem that they did not resolve. The driver's side front time would not hold air. I kept airing it up and it The sale went fine, but then I had a problem that they did not resolve. The driver's side front time would not hold air. I kept airing it up and it kept loosing air. I live 70 miles from Lithia so I took it to the Dodge house near me. First off, the car did not have the lug key. In order to check the tire, they had to take the tire off. Not possible without the key. So I called Lithia and told them my problem. I spoke to one of the 2 salesmen (Tyler) who had made my sale. I was told the car sold "as is" and he was very sorry, but could not help. So I paid the dealer near me $65 to break off the lugs. They discovered that the tire had been patched and air was leaking around the patch, and that I would need a new tire.... to the tune of $270. I called Lithia and spoke to a manager (Michael) and explained my problem. He too said, the car sold "as is" and "sorry" they could not help me. My total bill was $437.45. Lithia "certified" the car before I drove it off the lot. Doesn't that mean they checked it out? Doesn't it mean they should have at least noticed that I did not have a lug key? I even think they should have discovered that the tire could not hold air. The car I bought was a 2018 Dodge Charger with 19,900 miles on it. I am very UN happy with customer service. They wanted me happy before I signed the papers, but they don't really care about me now that the deal is done. Besides this: They got me in the door because they promised that they had located the very car I was searching for online. When they contacted us, they said it was someplace in another town, but couldn't tell me where it was. Then when I drove to Lithia, they said, "oh, it just sold", and offered me what they had on their lot. Why did I fall for that??? I will never buy another car from Lithia and any chance I get, I will tell my story. More

sales always have a great experience purchasing vehicles with from Lithia. the staff is great to work with and tries to meet all your needs. would reccomen always have a great experience purchasing vehicles with from Lithia. the staff is great to work with and tries to meet all your needs. would reccomend More

Had a good experience with dealership. Found what I wanted quick.. they have lots to choose from and this my second purchase from them. Always prompt taking care of issues. wanted quick.. they have lots to choose from and this my second purchase from them. Always prompt taking care of issues. More

Thank you for all y’all did for us on Monday, January 20th. Great service and very friendly staff! In love with our new car! 20th. Great service and very friendly staff! In love with our new car! More

Get it done! Professional, friendly knowledgeable. Arrived at 10 a.m. left before 2 p.m in my brand new car! Great experience! It was also the first time at this Professional, friendly knowledgeable. Arrived at 10 a.m. left before 2 p.m in my brand new car! Great experience! It was also the first time at this dealership. More

This was my first experience in financing a new/used car and had no problems whatsoever. My salesman, Justin Johnson gave excellent customer service and was kind and courteous with my wife and daughter. Wil and had no problems whatsoever. My salesman, Justin Johnson gave excellent customer service and was kind and courteous with my wife and daughter. Will recommend to others. Great Job More

Best seller ever. Didnt try to force me into a car and really listen to what I wanted. Very nice person employee of the month really listen to what I wanted. Very nice person employee of the month More

Grand 'ol time This dealership was friendly and efficient. I appreciate the time and patience Brandon Veverica took to look up a range of cars within our price range This dealership was friendly and efficient. I appreciate the time and patience Brandon Veverica took to look up a range of cars within our price range and show us around the lot until we found exactly what we were looking for. More

Justin Johnson is the only reason I purchased my truck here. If it wasnt for him I would not of bought my truck here. minimum Johnson is the only reason I purchased my truck here. If it wasnt for him I would not of bought my truck here. minimum More