
Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station
Bryan, TX
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2,094 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station
I am very disappointed with this service department at litha jeep dodge. My 2020 jeep has been in their shop for over a month now and still there. I called every day after the allotted time of 2 days that litha jeep dodge. My 2020 jeep has been in their shop for over a month now and still there. I called every day after the allotted time of 2 days that I was told we should hear from them just for a diagnostic. Day after day I was told that the person that is my service advisor would call me back. For a week I heard nothing about my jeep. When the service advisor did call me back she stated that they are just waiting on parts that I NEVER approved to be changed. Then she stated that it was going to be covered for warranty work. I do understand about the uaw strike happen during this time. But during the conversation with the service advisor she stated that they were getting the parts from another dealership. That obviously didn't happen and was not told anything about the change. we also asked for a loaner vehicle and was told that we are on some kind of list. Then my wife ask again and was told that they don't have anymore. I had to take off the entire time from work because we are only working with one vehicle. And as a disabled veteran i have lots of appointments that i also had to miss. My wife being a teacher it is more important for her to go to work. I have lost lots of money thanks to this and missed appointments that takes months to get. AFTER THIS I WILL NOT TAKE ANY OF MY JEEPS TO BE LOOKED AT AGAIN THERE. ALSO ON TOP OF THIS I WILL NO LONGER GIVE THIS PLACE ANY OF MY BUSINESS THAT INCLUDES BUY ANY MORE VEHICLES EITHER. I WILL ALSO RELAY ALL OF THIS TO THE JEEP COMMUNITY AND SEE HOW MANY OF THEM COME AFTER THAT. FROM THIS POINT FORWARD I GO WAY THE xxxx OUT OF MY WAY TO GO SOMEWHERE ELSE LIKE AUSTIN, HOUSTON, AND EVEN FURTHER. More
I drove all the way from Midland to purchase my new 2024 Jeep Grand Cherokee Summit from Jacob Huff. Jake was amazing to work with and he went above and beyond to help me find the perfect vehicle, set every Jeep Grand Cherokee Summit from Jacob Huff. Jake was amazing to work with and he went above and beyond to help me find the perfect vehicle, set everything up on the car for me and explain all the high-tech electronic features. Jake has also made himself available to answer my many questions regarding the "space shuttle" level technology on this awesome vehicle as I drive it and find out more about the incredible tech on this car. Everyone at the dealership was very friendly and helpful from start to finish. My new 2024 Jeep Grand Cherokee Summit is a beautiful car, very comfortable seating, smooth ride and easy handling. By far the best car I have ever owned, and the easiest car purchase I have ever made. I drove it back home to Midland today mostly in a pouring rain with strong wind gusts and it never faltered for a minute. Even after a 7-hour drive, the driver's seat was so comfortable with the seat base extension and padded head rest that I did not feel tired or sore when I got home. I am 65 years old and spend a lot of time on the road driving all over Texas. The comfort and easy handling of this vehicle is a game changer. I am a first-time Jeep owner and now a huge fan! Thank you, Jacob Huff, for the perfect recommendation, the great customer service and the incredible follow-up support! You deserve a 10 Star Rating! More
Jeremy Ballard was outstanding! !! Professional, knowledgeable and great to work with on Saturday. We highly recommend Jeremy and look forward to out continued relationship with Lith !! Professional, knowledgeable and great to work with on Saturday. We highly recommend Jeremy and look forward to out continued relationship with Lithia! AngellA Lyles. More
Great experience buying my first new car all thanks to Caleb Barton. Great guy cares alot about the customer and not just trying to make a sale and will do all he can to get you in a car! Thanks again Ca Caleb Barton. Great guy cares alot about the customer and not just trying to make a sale and will do all he can to get you in a car! Thanks again Caleb More
Zameana was absolutely amazing! She was very personable and easy to work with. Both she and Nick, the sales manager, went above and beyond to get me into the car that I was looking She was very personable and easy to work with. Both she and Nick, the sales manager, went above and beyond to get me into the car that I was looking for! I'll forever be thankful for them working with me to make my first "big girl" purchase! <3 More