Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

poor communications on there part Took car in on 10/15/2015 still waiting for them to return my call. Called in several times with no response. Drove a long way to get service on my Took car in on 10/15/2015 still waiting for them to return my call. Called in several times with no response. Drove a long way to get service on my car. Still waiting on 10/16/2015 for a call back. Seens like me as a customer is doing all the calling. Today is 10/19/2015. We are still waiting for them to call us back. Car is still in the shop since thursday of last week. Dont have my car or a rental car to get to and from work. More

Plesant to work with. Rizwan Is such a polite and helpful young man. I was so happy when he returned to Lithia after being gone for a short while. Rizwan Is such a polite and helpful young man. I was so happy when he returned to Lithia after being gone for a short while. More

just truly amazed I just want to say this was the easiest stress free dealership I have come across. My sales man Kevin Little an his manager Mr Garza worked on this a I just want to say this was the easiest stress free dealership I have come across. My sales man Kevin Little an his manager Mr Garza worked on this all day. An I was concerned about getting into a car let along a brand new 2015, an I have got to say I am truly blessed an I just can't say enough about this dealership. I would defiantly rate it a 10 for sure if i could. Not to mention the tears I cried just amazing sales team. More

Disappointed in their sales staff We were looking at a used car to purchase. We asked to have a noise checked out. While it was in the shop they sold it to someone else. We were looking at a used car to purchase. We asked to have a noise checked out. While it was in the shop they sold it to someone else. More

buying experience arrived 930 am june 21 2015 had to wait 15 min for sales person sales person did good meet and greet then before i even looked inside the car went str arrived 930 am june 21 2015 had to wait 15 min for sales person sales person did good meet and greet then before i even looked inside the car went straight to closing how are you paying cash credit test drive asked four times during test drive about payment the van looked great but had motor tick then salesperson started stating i did not have monies to pay said i didnt know the car upon return to dealership asked how much i was willing to pay never did this person ask if wanted to buy the car i told the sales person i would not negotiate or buy car while i had concerns about defective motor sales person never asked who would be driving, how van would be used never did feature benefit before departure he goes and gets the heavy who comes out pissed off and starts with where is youre monies cash or credit. when informed i was not negotiating on car with ticking motor states it could lifter and then goes for the other than that (possible motor failure) how are you going to pay at this point i am leaving sales man holds my car door from closing now i m really upset i show salesman cash to buy car and leave.PS van is over head cam nada book was about 5k retail sticker was 8,999 car was on auto trader with carfax i knew more about the car than salesperson More

Sales and financing They were very helpful in the process involved in getting vehicle. The finance manager has been great in dealing with other issues, with paper work. They were very helpful in the process involved in getting vehicle. The finance manager has been great in dealing with other issues, with paper work. More

Fast and easy buying experience! I had been researching the car I wanted for a couple of months now. I happened to walk in and see one. It was a manual transmission, which I can't d I had been researching the car I wanted for a couple of months now. I happened to walk in and see one. It was a manual transmission, which I can't drive. Albert Vasquez knew I wanted this car, so he offered to look at other dealerships for the one that I wanted. A few weeks later, I received a call. It took about 3 hours to get everything done and take my car home, which was pretty fast, considering the past all-day experiences I've had at other dealerships. Chris Makowski was able to get me some upgrades at a minimal price, not far from my original quote. More

Lithia is the best My sales person LIz Robertson said exactly what she was gonna do and got me into a car.Liz explained the whole process so I understood every detail. A My sales person LIz Robertson said exactly what she was gonna do and got me into a car.Liz explained the whole process so I understood every detail. Also the finance manager Chris was so nice and also explained the paper to which i knew what I was signing they are the best and I would recommend them to all my family and friends they deserve 5 stars More

Upset until I was upset with my experience at this place until I had to call with title questions I had. I purchased a few weeks ago. Their title clerk knows I was upset with my experience at this place until I had to call with title questions I had. I purchased a few weeks ago. Their title clerk knows her job. She went above and beyond to walk me through questions I had over the phone and succeeded like a champ. I even had friends who purchased from other dealerships in the past call her with their registration questions and she helped them out when she didn't have to. That title clerk helped out in a professional manner. She obviously knows her job. Thanks Lithia for hiring intelligent personel. Because of my experience with her I have a friend wanting to buy a good number of Dodge trucks for his business. He was never to consider Lithia but I convinced him to go in all because of her. That girl went above and beyond for me so I felt comfortable in suggesting he give this dealership a chance all because of how I was treated by her. Who knew a general title clerk could encourage sales? Give that girl a raise! My friend will be in about 2 weeks from now when he gets back from vacation. I will go in with him to talk with her in person with my friend and let the manager know what an asset she is. More

Gret Expereince - Chrysler 300 The dealership had the perfect car for us - Jordan made the entire process very efficient. We appreciate their willingness to negotiate on the final The dealership had the perfect car for us - Jordan made the entire process very efficient. We appreciate their willingness to negotiate on the final price. More