Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

Recieved excellent service from the salesman and help with our every need. This is our 2nd vehicle we have bought from Lithia and we satisfied once again. with our every need. This is our 2nd vehicle we have bought from Lithia and we satisfied once again. More

Very professional and courteous. They do a great job of working with you to get the job done and very customer friendly. They do a great job of working with you to get the job done and very customer friendly. More

We very much liked our sales rep Bryson Cornish. He was helpful, attentive, and showed us all options that we wanted to compare. The Sales Manager/Closer, Nick negotiated a fair deal IMO. Our mai He was helpful, attentive, and showed us all options that we wanted to compare. The Sales Manager/Closer, Nick negotiated a fair deal IMO. Our main complaints are with the dealers add-on items not being clearly defined as to what and where they were installing them. Specifically this package was to include additional window tinting and an anti theft system. The additional tinting was not installed and the anti-theft system was not explained to have a separate, small keypad that was temporarily installed in an odd location on the dash, that we were not consulted with prior to installation. The truck was washed but not detailed for delivery. When purchasing a vehicle in this price range, I expect the vehicle to be spotless. There were numerous water spots on the paint that our sales rep attempted to clean off himself. All of the black plastic surfaces under the hood had many white, hard water spots visible. The tires and wheels had grease paint marks visible and it was obvious they were not wiped down. The interior had multiple small bits of trash in the door bins, floor mat attachments, etc. There was light colored lint on black carpets throughout. In spite of the items listed above, we absolutely love the truck! We hope to have our handful of small items addressed immediately to preserve our ongoing business with this dealership. We faithfully take our cars to the dealership for scheduled maintenance and we will be in the market for a new car for my wife by EOY. More

Horrible experience, took two hours for them to tell me that they couldn't do any work on my car, due to not having the parts that were supposed to be ordered a week ago from my appointment. I literally l that they couldn't do any work on my car, due to not having the parts that were supposed to be ordered a week ago from my appointment. I literally lost two hours of my day plus I had take the day off work for this and nothing was accomplished. It was like the only time that matters is theirs not the customer's. They gave the most lame excuse and the customer service was just horrible. Daniel the service rep just came saying the same words over and over again like of he had only a 5 year old vocabulary knowledge. I was actually thinking about buying a new car at this dealership but after this awful experience I can only imagine how bad they will treat me everytime I'll have to go there for service. I do not recommend this place to anyone. I prefer to drive 100 miles out of my way to find a place where they'll treat me and value me as a person. More

Great customer service Bryson went above and beyond to get me into the vehicle that I wanted... get me into the vehicle that I wanted... More

This is the second car I’ve purchased from them and I’d buy a third. I’d recommend them to anyone needing to purchase a vehicle! 5 stars buy a third. I’d recommend them to anyone needing to purchase a vehicle! 5 stars More

Great set up, friendly staff. Will use them again for my next vehicle purchase. Will recommend to friends too. Will use them again for my next vehicle purchase. Will recommend to friends too. More

Hi salesman’s name was red McNeil. He was very informative and made the process of purchasing my truck very easy. He was very informative and made the process of purchasing my truck very easy. More

Red was very helpful and was able to help me find my new car. He made sure everything went smoothly. car. He made sure everything went smoothly. More

When I called the dealership I told the secretary I wanted to talk to a staff member who was experienced, knowledgeable, not pushy for sales, and nice. I was transferred to Oscar, and can say they sent wanted to talk to a staff member who was experienced, knowledgeable, not pushy for sales, and nice. I was transferred to Oscar, and can say they sent me to the perfect person! He was all of those things and very helpful. Now I’m driving around in a new jeep Cherokee! Thanks Oscar! More