Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

Lithia BCS is absolutely horrendous! ! Do yourself a favor, drive anywhere else for Chrysler, Dodge, Jeep or Ram!! Other dealership might not be any better, but I promise they won't be w ! Do yourself a favor, drive anywhere else for Chrysler, Dodge, Jeep or Ram!! Other dealership might not be any better, but I promise they won't be worse! Let me start by saying Rudy and Rizwan are great. Simply overworked and having to do too much with too little. After having my vehicle 11 days, and given 3 separate dates parts would be in. I finally got needed part number made a couple of phone calls and found part... spent $200 out of my own pocket (on covered warranty item) to purchase and have overnighted. Had a discussion with Service Manager and he proceeded to tell me, "Nothing I can do for you!!" Absolutely pathetic, complete lack of professionalism and management. Took part to dealership following morning and about 3 hours later receive a phone call only to learn I had purchased the right part, but now my transmission is bad. So, my vehicle sat there 12 days because computer told them it needed torque converter switch, but never thought to inspect other components directly related to vehicle issue. Complete lack of management!!! Like I told service manager, "When I buy my next vehicles, I will gladly remember that Nothing I Can Do For You!" More

Professional clean environment, they were very helpful and went over the whole process with me. Made the experience as a first time car buyer better! and went over the whole process with me. Made the experience as a first time car buyer better! More

I would like to thank Shelby Laster for her diligence and amazing customer service throughout the entire process of helping me find and purchase my new vehicle. She made this experience not only pleasant but amazing customer service throughout the entire process of helping me find and purchase my new vehicle. She made this experience not only pleasant but as painless as possible. Her kindness and patience with me was amazing and she deserves employee of the year and beyond! Thank you so much again for your time and efforts I am very please with the purchase of my new vehicle! More

Great customer service. Mike did a great job. Look forward to continuing to see this service over the next few years Mike did a great job. Look forward to continuing to see this service over the next few years More

Riz and the team always take good care of me. We’re able to get my daughters truck in on short notice for an oil change. Really appreciate the personal touch they have for their customers. Top We’re able to get my daughters truck in on short notice for an oil change. Really appreciate the personal touch they have for their customers. Top notch More

I had an appointment for an oil change get there and was told it was going to take 3 1/2 . “Takes longer than what I was told . told it was going to take 3 1/2 . “Takes longer than what I was told . More

Oscar and Andrew were great to work with. I’m very happy with the service I received and will be referring others to your dealership. Thanks, Daniel I’m very happy with the service I received and will be referring others to your dealership. Thanks, Daniel More

Bree is awesome. This is our 2nd vehicle we have purchased from her and this dealership. This is our 2nd vehicle we have purchased from her and this dealership. More

I love everything about this dealership! The service is awe-inspiring! I’m especially grateful for knowledge and service shared by Kalin Dupper and Doug Patterson. Fantastic team! The service is awe-inspiring! I’m especially grateful for knowledge and service shared by Kalin Dupper and Doug Patterson. Fantastic team! More

Was in search of a vehicle within my budget and price range , came to lithia because my coworkers told me to check them out and ended up being a great choice.Great customer service and helped me with fin range , came to lithia because my coworkers told me to check them out and ended up being a great choice.Great customer service and helped me with financing overall great place to purchase a vehicle. More