Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

I walked into dealership with not so much of a positive feeling but as soon as I started communicating with Mr Jacob hunt I felt very positive and sure that I was going to be taken care of by him rather I feeling but as soon as I started communicating with Mr Jacob hunt I felt very positive and sure that I was going to be taken care of by him rather I got a vehicle or not. I must say Jacob hunt is 1 of the best salesman. More

Easy fast process in getting my family into our first car :) thank you so much for helping us out all the way around first car :) thank you so much for helping us out all the way around More

My experience with the staff at Lithia was great! They were very accommodating and helpful with getting me into the car that I wanted! The sales person I worked with was Jacob Hunt and he was phe They were very accommodating and helpful with getting me into the car that I wanted! The sales person I worked with was Jacob Hunt and he was phenomenal. Initially the car that I wanted was still in transit and I was only going to be in town for a few days. We didn't think the car would arrive at the dealership while I was still in town. Surprisingly it did! Jacob called me first thing in the morning when he realized that the car had gotten delivered! They even worked with me a lot to ensure I was able to get the car I wanted! I told them what I could do and what I was looking for price wise, and they went above and beyond to get me what I wanted! They stayed way past their closing time and helped me buy my first car! They don't understand how much they helped me because I was really on a time crunch! More

Sales staff was very helpful in educating me about my first new car purchase. Jacob Hunt was very patient and answered all the questions we had. first new car purchase. Jacob Hunt was very patient and answered all the questions we had. More

Lithia BCS is absolutely horrendous! ! Do yourself a favor, drive anywhere else for Chrysler, Dodge, Jeep or Ram!! Other dealership might not be any better, but I promise they won't be w ! Do yourself a favor, drive anywhere else for Chrysler, Dodge, Jeep or Ram!! Other dealership might not be any better, but I promise they won't be worse! Let me start by saying Rudy and Rizwan are great. Simply overworked and having to do too much with too little. After having my vehicle 11 days, and given 3 separate dates parts would be in. I finally got needed part number made a couple of phone calls and found part... spent $200 out of my own pocket (on covered warranty item) to purchase and have overnighted. Had a discussion with Service Manager and he proceeded to tell me, "Nothing I can do for you!!" Absolutely pathetic, complete lack of professionalism and management. Took part to dealership following morning and about 3 hours later receive a phone call only to learn I had purchased the right part, but now my transmission is bad. So, my vehicle sat there 12 days because computer told them it needed torque converter switch, but never thought to inspect other components directly related to vehicle issue. Complete lack of management!!! Like I told service manager, "When I buy my next vehicles, I will gladly remember that Nothing I Can Do For You!" More

Professional clean environment, they were very helpful and went over the whole process with me. Made the experience as a first time car buyer better! and went over the whole process with me. Made the experience as a first time car buyer better! More

I would like to thank Shelby Laster for her diligence and amazing customer service throughout the entire process of helping me find and purchase my new vehicle. She made this experience not only pleasant but amazing customer service throughout the entire process of helping me find and purchase my new vehicle. She made this experience not only pleasant but as painless as possible. Her kindness and patience with me was amazing and she deserves employee of the year and beyond! Thank you so much again for your time and efforts I am very please with the purchase of my new vehicle! More

Great customer service. Mike did a great job. Look forward to continuing to see this service over the next few years Mike did a great job. Look forward to continuing to see this service over the next few years More

Riz and the team always take good care of me. We’re able to get my daughters truck in on short notice for an oil change. Really appreciate the personal touch they have for their customers. Top We’re able to get my daughters truck in on short notice for an oil change. Really appreciate the personal touch they have for their customers. Top notch More

I had an appointment for an oil change get there and was told it was going to take 3 1/2 . “Takes longer than what I was told . told it was going to take 3 1/2 . “Takes longer than what I was told . More