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Lithia Chrysler Dodge Jeep Ram FIAT of Helena - Service Center

Helena, MT

4.4
206 Reviews

206 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Helena - Service Center

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February 14, 2024

In and out as promised Brian always makes me feel like a valued customer. Nice to feel that way. More

by k9kondoslicksam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
February 08, 2024

Howard and the service department always do a great job on our vehicles. The service advisors are very helpful as well More

by mromine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard
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Feb 10, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
February 08, 2024

Scheduled appointment went well. On time and courteous. Of course a laundry list of potential problems was communicated. But all in all just fine service manager and mechanics More

by Gurnl01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
February 02, 2024

They got me in and out quickly. If a problem is found the service writer has always told me immediately More

by SAA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 31, 2024

The person that helped me in the service department was awesome, he went out of his way to help me and was very helpful More

by richvetsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scheirbeck
Report | Print
Feb 03, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 29, 2024

Took my Wagoneer in for oil change and two safety recalls. Those were completed, but the car was not washed. More

by chris-jess
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Jan 31, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena, we strive for excellence, and are disappointed to hear that you received anything less. We would like to work towards a resolution, so if you are willing, please reach out to us at (877) 361-6644 to discuss this further.

Helpful
January 02, 2024

They were easy to deal with. Stopped in and made the appointment, dropped the truck off and they called me as soon as it was done. Thank you More

by Fastenal-Helena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Helena and we hope to see you again soon!

Helpful
January 01, 2024

I recieved very courteous, friendly, and professional service. From arrival to completion of service totaled 50 minutes. The waiting area was comfortable and clean. More

by Loftondc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, thank you so much for your positive comments about Lithia Chrysler Dodge Jeep Ram FIAT of Helena! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
December 29, 2023

My truck came back and all is good. Happy to be back enjoying what it has to offer. More

by Icat77
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Helena and we hope to see you again soon!

Helpful
November 27, 2023

in and out when they said. there was some greasy hand prints on the side of truck but not a big deal. More

by mike.grandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Helena and we hope to see you again soon!

Helpful
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