Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe

Oil change service The service technicians were very helpful especially in getting the shuffle bag to take us where we wanted to have lunch while the car was being servi The service technicians were very helpful especially in getting the shuffle bag to take us where we wanted to have lunch while the car was being serviced. The donuts are a nice touch while waiting. More

My experience It was a very good experience. Someone served me right when I stepped inside. They walked me through the process and informed me everything I need to It was a very good experience. Someone served me right when I stepped inside. They walked me through the process and informed me everything I need to know. I would recommend people I know to go there. More

Faster than expected. Truck was fixed in one day after being towed in for a warranty-covered breakdown. Didn't even have time to ask them to look at a couple of other small Truck was fixed in one day after being towed in for a warranty-covered breakdown. Didn't even have time to ask them to look at a couple of other small issues before they called to say it was ready. More

shout out to finance which failed on a simple request. Requested extension of the temp tags while waiting for the transfer of DV tags to vehicle. Contacted Lithia and talked to David the first time and the Requested extension of the temp tags while waiting for the transfer of DV tags to vehicle. Contacted Lithia and talked to David the first time and then Mark the second time. I was assured that they would email it to me. Tags have been expired over two weeks. I have yet to receive an extension nor have I received an explanation as to what the problem may be. It is apparent that, in my case, customer service or follow through is not a priority to them. Therefore I will not recommend nor ever take my vehicle there for maintenance or repairs. More

Friendly , clean enviroment and teamwork Carlos Vigil was very friendly, efficient and showed concern about our problem. He periodically came to update us about the status of the repair. He m Carlos Vigil was very friendly, efficient and showed concern about our problem. He periodically came to update us about the status of the repair. He made sure all things had been taken care of. More

Competant Reliable Service As usual I received the same competant and reliable service I always receive when I bring my Ram Rebel in for service. They performed admirably and I As usual I received the same competant and reliable service I always receive when I bring my Ram Rebel in for service. They performed admirably and I would recommend this dealership to anyone!! Kudos to Lithia!!! More

Awesome and quick service" I purchased my first 2019 Jeep Cherokee and I am so happy with it. Thanks to Roberta Madrid for all her help in getting this done in a quick and painl I purchased my first 2019 Jeep Cherokee and I am so happy with it. Thanks to Roberta Madrid for all her help in getting this done in a quick and painless process. She is awesome! David in finance went over all my paperwork and was great made us laugh and loved his sense of humor, I will be recommending friends and family to come visit Lithia for their next vehicle. More

Freindly, good customer survice Employees are very friendly and helpful. Things are explained very well. The wait time for the service was minimal. Waiting area had coffee and don Employees are very friendly and helpful. Things are explained very well. The wait time for the service was minimal. Waiting area had coffee and donuts for the customers that are waiting for there car. More

Great customer service Crystal Baca was very knowledgeable, professional & courteous. I was on a limited schedule and Crystal got things done in a timely fashion. Best car b Crystal Baca was very knowledgeable, professional & courteous. I was on a limited schedule and Crystal got things done in a timely fashion. Best car buying experience. More

Excellent Customer Service Great service both before purchase and vehicle service after the sale. Always recognize us and always willing to work with us to accommodate our needs Great service both before purchase and vehicle service after the sale. Always recognize us and always willing to work with us to accommodate our needs. More