Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe

Excellent Customer Service I have to drive from Albuquerque to Santa Fe to get the oil changed on my Ram 2500 Diesel. I did not make an appointment for an oil change and they we I have to drive from Albuquerque to Santa Fe to get the oil changed on my Ram 2500 Diesel. I did not make an appointment for an oil change and they were booked solid. After talking to Dominic, he was able to fit me in somehow, with their busy schedule. Less than two hours later I was done. Very much appreciated. More

Super Service! Carlos Vigil is great, always has a smile and communicates everything you need about the service needed. Everything was completed successfully and qui Carlos Vigil is great, always has a smile and communicates everything you need about the service needed. Everything was completed successfully and quickly. Carlos is a great representative for your dealership! More

Excellent Service Went in to make an appointment for an oil change. Which was booked up for at least a month. After talking to the service rep. I was able to be fitted Went in to make an appointment for an oil change. Which was booked up for at least a month. After talking to the service rep. I was able to be fitted in somehow, with their busy schedule. Two hours later I was done. Much appreciated. More

Liars & Crooks do not let them damage your credit score! These guys will promise you the world and not deliver! They will also run your credit under false pretenses exclamation they are not interested in get These guys will promise you the world and not deliver! They will also run your credit under false pretenses exclamation they are not interested in getting you the best deal for the best price! And don't bother asking to speak with a supervisor because they are all underlings and will pass the phone back and forth to each other pretending to be supervisors. Then will claim to be owners of the company. And if you do research you will see for yourself that they are not in fact owners nor supervisors! I found a vehicle on Car Guru and at CarMax! Get what you want not what they have on the lot! And go somewhere that will actually worked word the sale not just run numbers and give you a yes or no! More

Unacceptable service. Bad treatment and total desrespect. I bought a Cherokee Lattitude in September 2017. I did have a warranty issue in the first month which they fixed after they got the spare parts (4 wee I bought a Cherokee Lattitude in September 2017. I did have a warranty issue in the first month which they fixed after they got the spare parts (4 weeks waiting time). A few months ago I started to get all kinds of warnings randomly and haphazardly (air bags not working properly, tire pressure wrong, loss of power, gearbox problems etc.) and I was told to get it checked. I made an appointment (3 weeks waiting time) and I got an appointment for August 22 at 7:30AM. On August 21 I did get a reminder from the service manager, Montoya for the appointment for August 22 at 6 AM. I got there at 6 AM and realized that they did not open till 7:30. (Thank you Montoya). After a couple of hours and a 30 miles test drive by the mechanic, in which they hoped that one of the problems popped up, they told me that they could not do anything as they could not duplicate one of the events, With these cars they do not seem to be able to analyze problems that have occurred. So they wanted to keep the car and drive it around til one of the problems popped up. This could take 5 minutes or 5 days. They refused to give me a replacement car while this car is in full warranty. I only have 1 car and cannot afford to be without one. So they returned the car to me despite warnings that the airbag could deploy while I was driving or could not employ while I could be in an accident. This was my last visit to Lithia Santa Fe As I refuse to be treated badly by service department employees and by the manager of the business. If you are looking for correct service and treatment buy your car somewhere else. More

2018 Jeep Grand Cherokee Overland I had a great experience purchasing my new 2018 Jeep Grand Cherokee Overland from Lithia of Santa Fe. Marc N. provided outstanding sales service, loca I had a great experience purchasing my new 2018 Jeep Grand Cherokee Overland from Lithia of Santa Fe. Marc N. provided outstanding sales service, located the exact vehicle that I wanted (at another dealership in Albuquerque), and made the overall purchase experience a pleasure. Lithia offered very fair value for my trade-in and all management and staff were wonderful to work with and responsive to my questions and needs. Overall I had an outstanding experience. This is the third Grand Cherokee that I have purchased from Lithia. I will do business again with Lithia. More

Life savers ! My entire experience was amazing! Crystal was so helpful and nice! The finance manager was the best I’ve ever dealt with ! I’d recommend these two fol My entire experience was amazing! Crystal was so helpful and nice! The finance manager was the best I’ve ever dealt with ! I’d recommend these two folks to anyone More

Quick, Courteous, and Competent help My 2014 Wrangler Unlimited's 'check engine' light - which I have typically ignored in other instances for other vehicles - alerted me to a problem tha My 2014 Wrangler Unlimited's 'check engine' light - which I have typically ignored in other instances for other vehicles - alerted me to a problem that was in fact the Oil Pressure sensor in need of replacement. Scheduling the appointment was easy, work done quickly, and to my greatest delight - was informed that this was a Warranty- covered repair because of my low mileage!! More

Oil change We had an oil change and we got there a few minutes earlier. Carlos A was out service guy and he had great customer service from beginning to end! He We had an oil change and we got there a few minutes earlier. Carlos A was out service guy and he had great customer service from beginning to end! He took care of getting the car ready for the oil change and it didn’t take to long before they were finished. Very satisfied! More

Professional, Knowledgeable and Personable Mr. Nussbaumer helped me from start to finish with the purchase of my Toyota Corolla. From our initial email contact, to meeting at the dealership, he Mr. Nussbaumer helped me from start to finish with the purchase of my Toyota Corolla. From our initial email contact, to meeting at the dealership, he was a terrific salesperson to interact with. He answered all of the my questions and provided me with a pleasant, no-pressure buying experience. To anyone who is looking to buy a vehicle, I would wholeheartedly recommend Marc. Additionally, David Custred provided me with excellent support during the financing stage of my car purchase. More