Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage

Friendly, honest, efficient Keoni Heller & Toni Allen always make me feel welcome. I never feel like I'm being lied to & I'm happy with the work they do on my car. Thanks for t Keoni Heller & Toni Allen always make me feel welcome. I never feel like I'm being lied to & I'm happy with the work they do on my car. Thanks for the years of dedicated service. More

My Jeep They have the best service department in AK . I am happy to drive 90 miles just for regular service. I trust them to do the job right the first They have the best service department in AK . I am happy to drive 90 miles just for regular service. I trust them to do the job right the first time. More

Just bought a car I bought a car from this dealership last week. I have to say it was one of the easiest and friendly experiences I have ever had. Thank you Lithia for I bought a car from this dealership last week. I have to say it was one of the easiest and friendly experiences I have ever had. Thank you Lithia for making this so easy. I will continue to do business with you in the future. More

Service with a smile Kenny was professional and took care of what was needed this is my significant others vehicle and if momma is not happy no one is. Kenny was professional and took care of what was needed this is my significant others vehicle and if momma is not happy no one is. More

Purchase The entire process seemed longer then we wanted, especially for knowing exactly what we wanted. But we walked out happy with our truck. Looking forwar The entire process seemed longer then we wanted, especially for knowing exactly what we wanted. But we walked out happy with our truck. Looking forward to putting it to good use. More

Great customer service Very helpful staff made buying my new vehicle smooth and headache free. I would recommend going to Lithia of South anchorage for your car needs such a Very helpful staff made buying my new vehicle smooth and headache free. I would recommend going to Lithia of South anchorage for your car needs such as service or a new vehicle purchase. More

Joe K did an excellent job I went into Lithia to see specific car the was advertised online. After a brief low stress conversation with Joe, he pointed me to a newer car if high I went into Lithia to see specific car the was advertised online. After a brief low stress conversation with Joe, he pointed me to a newer car if higher quality at a lower price. My Mazda is the perfect car for its intended use. Love the car. I would refer potential customers to Joe. More

Shouldn't Have Been Greedy, Buyer Beware! I will never set foot on the property again or ever purchase any vehicle from a Lithia Dealership. I sent an online request to schedule an appointme I will never set foot on the property again or ever purchase any vehicle from a Lithia Dealership. I sent an online request to schedule an appointment and was offered a $25 Amazon gift card that I would bring the certificate to the dealer. I had numerous text messages with the VIP manager and asked about Troy Jarvis. I had a previous encounter with 13 years ago and was told they didn't have anyone by that name. A few minutes later I was texted an apology that he was The General Manager. The day of the appointment, June 10, 2017, I received more text messages, a voicemail message about my appointment and if I wasn't going to be there I needed to call the VIP manager. I arrived about 11:15am for my 11:30am appointment and was told they were all in a sales meeting and no one would be available until noon. It was fine I needed to get all of my paperwork together after visiting another dealership at 9am. I sat down at one of their tables and waited. A salesman approached me and he looked familiar. I should have asked for someone else. I test drove the Jeep Cherokee Sport, Patriot, USED Jeep Cherokee Sport, Renegade and realized my familiarity with David D was correct. He previously worked for Alaska Club and would promote memberships in the Sears Mall. I would purposely walk the other way and go in a separate entrance when I would see him, not make eye contact, etc. He was over-the-top and too pushy for my taste. It's now 12:40 and I realize I'm not going to make my 1pm appointment at a 3rd dealership and cancelled the appointment. I told David I would like to see the numbers on the Cherokee Sport and he grabbed my truck keys to do a trade-in appraisal. It's now getting closer to 2pm and I do tell him I have a 3pm volunteer meeting I need to make at APD Headquarters. I get accosted that I wasn't up front with him, he didn't know I was on a time schedule, he was giving me all the time I needed (mind you when I was scheduling the appointment I said between 11am - 3pm), and he walked back into Finance. I'm stressed at this point and go use the bathroom. No David...he's standing over by the sales manager's desk. It's now 2:45pm. I walk over to the desk and ask for my car keys. Both of them ask what my problem is, why I can't make a decision, it's a good deal, what's stopping me. I was ready to jump over the desk, grab my keys and RUN! They tell me the couple over there is on the same vehicle at that price. Let me guess you have one car at that price. I tell them fine...if it's meant to be, it's meant to be. The car will still be there after my 3pm appointment. The sales manager proceeds to tell me he's been in the business a number of years and that's not how it is. He doesn't want me returning having lost out and then be upset they did something wrong. I ask David if he's going to be around later. I just wanted my keys...I felt my truck was being held hostage. I asked for my truck keys. I couldn't have gotten out of there FAST ENOUGH. I miss the 3pm volunteer meeting. I return to the dealership I missed my 1pm appointment with. At 7:35pm I receive a text message with David's business card and they've dropped my monthly payment by $50/month. I was disgusted...what happened to the one car at that price, the other couple....I wanted to rant and go off. I held my tongue and just said I purchased a vehicle from Kendall that would better fit my needs. More

Rafiq Young was Awsome I felt that Lithia was trustworthy and I felt secure that I received the best product for the cost I paid. I had my questions answered regarding the I felt that Lithia was trustworthy and I felt secure that I received the best product for the cost I paid. I had my questions answered regarding the vehicle and I had my questions answered regarding the financing. All in all I came home not regretting my decision. No buyers remorse. In previous purchases through other companies I did have that not with Lithia not at all. More

Great experience We went to Lithia to look at Ram 1500, and nothing else. David D. Showed us just what we wanted. Once we decided on the truck we, David and Matt worke We went to Lithia to look at Ram 1500, and nothing else. David D. Showed us just what we wanted. Once we decided on the truck we, David and Matt worked to get a monthly payment in the range we wanted. Everything was explained in detail and it was a great experience over all. Will definitely go back to Lithia for our next new vehicle and we recommend Lithia to anyone. More