Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage

Phenomenal customer service by Angel Pleitez! Angel Pleitez went out of his way to make the deal great for me, the buyer. No pressure sales tactics and creative approach in selecting a vehicle th Angel Pleitez went out of his way to make the deal great for me, the buyer. No pressure sales tactics and creative approach in selecting a vehicle that my wife and I have enjoyed since purchase. Angel had our best interest in mind throughout the process. More

Patrick Osbon is the definition of great customer service!! This was our first time at Lithia and Mr Patrick Osbon made it a great buying experience. It was a pleasure working with him since he was very patient This was our first time at Lithia and Mr Patrick Osbon made it a great buying experience. It was a pleasure working with him since he was very patient dealing with us-answering multiple questions with his vast knowledge of the product; very informative; and customer friendly going above and beyond to accommodate our needs. We are very satisfied with our vehicle, 2016 Jeep Renegade, and the service we've received. We highly recommend Mr Patrick Osbon for anyone looking to purchase a vehicle. More

Love the customer service!!!! Everyone has always been so friendly. From the moment I purchased my truck to this last time I got my side rails put on:) Thanks Lithia! Tony! Th Everyone has always been so friendly. From the moment I purchased my truck to this last time I got my side rails put on:) Thanks Lithia! Tony! Thanks for knowing what I need when I get there, because I know nothing about vehicles in general!I love my truck and its new parts!!! Thanks a lot, I will continue to ask for Tony Allen! More

WOW!! Amazing service, professional, courteous and competent On 1/28/2017 I took my Jeep Liberty in for service. Keoni was professional, mindful of my busy schedule and assured me that he and Travis (technician On 1/28/2017 I took my Jeep Liberty in for service. Keoni was professional, mindful of my busy schedule and assured me that he and Travis (technician) would find and resolve the issue. Keoni and Travis resurfaced my struts and replaced my brake pads for a good price. Travis drove me around for a test drive to ensure that the problem was resolved. I was pleased with the customer service, polite and professional attitudes, and prompt yet thorough service. I called during the week because I thought I was having the same issue. Over the phone, we scheduled an appointment with Clayton McCurdy and Travis to take another look. So I knew before I arrived today that they would help me with my Jeep Liberty. When I arrived, I was annoyed and a little irate that I seemed to still have this issue = unpleasant customer. However, Clayton McCurdy, Keoni, and Travis were still polite, professional, attentive and competent to get to the bottom of my issue. Well, the bottom line is that the great guys at Lithia Jeep uncovered incomplete, unprofessional repairs by another local body shop as the source of my issue. Ultimately, since my Jeep Liberty must be towed (2 days from now) = undriveable! Clayton/Lithia Jeep graciously allowed me to leave my car there today and be towed on MONDAY. So I was stranded at Lithia Jeep. NOTE: My insurance company only has contracts for towing and with rental car companies that work Monday - Friday. Today is Saturday!!!! Guess what?! Lithia Jeep rents cars! Pam helped me complete that task. Although Keoni was busy helping other customers, when Keoni noticed that I had been at Jeep Lithia for close to 4 hours; Keoni came by and asked me how everything was going and if I was okay. Although I have insurance, Jeep Lithia was there for me - BIG TIME! More

Perfect Mark really helped me out and I told him what I wanted and found exactly that! Helped me by holding my little one so I can sign. Although it took fore Mark really helped me out and I told him what I wanted and found exactly that! Helped me by holding my little one so I can sign. Although it took forever, mark kept the conversation going so the wait didn't feel too long. Awesome guy! More

LOVE MY WRANGLER! I was browsing the Lithia Dodge web site and immediately noticed a gorgeous Jeep Wrangler - I called the dealership and was connected to Keith Facer w I was browsing the Lithia Dodge web site and immediately noticed a gorgeous Jeep Wrangler - I called the dealership and was connected to Keith Facer who was able to schedule a time for me to visit the dealership and talk with him. Keith was informative and above all, patient, with all of my questions and comments while doing the ton of paperwork needed to purchase this wonderful vehicle. THANK YOU KEITH! More

Great Service Had to have some work done on the front end of my Durango. Cost was good and service was quick and excellent. Will return for any future service Had to have some work done on the front end of my Durango. Cost was good and service was quick and excellent. Will return for any future service More

Good Sales We just trade in our 2011 Toyata Yaris to a brand new car SUV 2017 Jeep Cherokee with Michael Phommaxaysy he was so good in finding the car that we re We just trade in our 2011 Toyata Yaris to a brand new car SUV 2017 Jeep Cherokee with Michael Phommaxaysy he was so good in finding the car that we really like, very helpful and friendly. he showed every information about the car and how it works. excellent job for him and definitely will refer to our friends and family. Thanks also to the finance and management that we met. Thank you, Rosalina B. Avendano More

Jose Alfaro was the main reason why I bought the car, Mercedes-Benz ML350. He was very friendly and welcoming. He understands and prioritizes his client's needs was the main reason why I bought the car, Mercedes-Benz ML350. He was very friendly and welcoming. He understands and prioritizes his client's needs in buying a vehicle. He went through the process and was very transparent with the whole process. More

Sales Associate Jose Alfaro My buying experience at Lithia Jeep of South Anchorage was very enjoyable and mainly due to Sales Associate Jose Alfaro who walked me through the whol My buying experience at Lithia Jeep of South Anchorage was very enjoyable and mainly due to Sales Associate Jose Alfaro who walked me through the whole process explaining everything and answering all my questions in a very professional manner. A very nice young man with a great personality and great future. Thank you, Terence Sanders More