Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage

Fleet Sales and Service I just traded in my 2014 Ram 2500 for a special order 2017 Ram 3500. Carl Authement was excellent to work with, he got me the best deal I could have I just traded in my 2014 Ram 2500 for a special order 2017 Ram 3500. Carl Authement was excellent to work with, he got me the best deal I could have ever hoped for. In addition to the great sales assistance, my service guy Kenny Ellert is the BEST !!! More

Great Experience! First time for us visiting Lithia Jeep and we ended up driving home in a new 2017 Trailhawk Cherokee. Our sales person, Keith was a pleasure to work w First time for us visiting Lithia Jeep and we ended up driving home in a new 2017 Trailhawk Cherokee. Our sales person, Keith was a pleasure to work with and a true professional. He's very knowledgeable about the different Jeep vehicles and helped us decide which was best for my wife. Very genuine demeanor, patient and fair. I feel that we got an excellent deal on our new Jeep and will recommend Lithia Jeep to others. More

Troy is the best!! My experience at Lithia Dodge, and with Troy, was my best car buying experience yet! Troy was very friendly and knowledgeable. He ordered my vehicle f My experience at Lithia Dodge, and with Troy, was my best car buying experience yet! Troy was very friendly and knowledgeable. He ordered my vehicle for me and I got EXACTLY what I asked for! He kept me up to date on when my vehicle would arrive and had it looking sharp for pick up! I also had the pleasure of working with John and Matthew who took great care of me at the time of pick up! So far I love my new Jeep! More

New vehicle purchase The service I got at this dealer ship was the best! They were so helpful and and went over and beyond to get me the vehicle I needed and I can't thank The service I got at this dealer ship was the best! They were so helpful and and went over and beyond to get me the vehicle I needed and I can't thank them enough! More

Thanks for listening to all of my needs! My car was in an accident that ended up totaling it; so it's more than safe to say that I was not even thinking about looking for a new car, not in 20 My car was in an accident that ended up totaling it; so it's more than safe to say that I was not even thinking about looking for a new car, not in 2016, not in 2017... You get it. I did some shopping around town, but I was very specific in what I had, what I wanted, what I was willing to concede (at one point I was told that my Envoy was a unicorn) and my budget. Now to be honest, the wonderful Michael Phommaxaysy was not my first sales associate I worked with the day of my purchase, but that's okay. My original sales associate listened, took notes, but just wasn't able to find what I needed, which is fine, because he recognized that and introduced me to Michael, and I'm very thankful. Michael found my new unicorn. All those things that I had in my old vehicle, all those things that I wanted in my new one were there. And all the things I was willing to concede? I didn't have to concede a thing; in fact I have more options than I know what to do with. As far as my budget? I didn't even have to hit my max! I'm glad that Michael understood my needs and lifestyle activities and set me up in my new favorite purchase. What a way to start the year!?! Thanks Mike! More

Great Overall Experience Great overall experience. David was extremely polite and helpful. He listened to what it was I was looking to accomplish with the purchase of a new ve Great overall experience. David was extremely polite and helpful. He listened to what it was I was looking to accomplish with the purchase of a new vehicle. More

New Vehicle Purchase Pros-Troy is new to the business, but comes across as helpful and honest. He went out of his way to find the answers to all of my questions. When he d Pros-Troy is new to the business, but comes across as helpful and honest. He went out of his way to find the answers to all of my questions. When he didn't know the answer he didn't get flustered or try to B.S. his way through, which was very refreshing. It was nice to have someone learning about my vehicle of choice right beside me because he asked questions I had not thought of considering. A great guy who I would gladly buy from again. Cons- The corporate website is severely lacking on interactive features. The vehicle tech is 2017, but the website tech 2010. You offer great features, but very little information on how they work. I would highly recommend Ram look at what the competition is doing. In today's world, people will research on the internet before they buy and first impression go a long way. The dealerships website offered more information such which vehicles people were looking at and what prices they were going for which gives a true cost a potential buyer can expect to pay. Lithia did a great job! More

Excellent service Walter was great with us in the purchase of our vehicle. He was easy to talk with amd he provided all the information we needed for the vehicle we wer Walter was great with us in the purchase of our vehicle. He was easy to talk with amd he provided all the information we needed for the vehicle we were looking for. More

I recived good service and will return again. I received very good service your desk person was very knowledgeable, professional service. one thing I though is, while waiting in the waiting area y I received very good service your desk person was very knowledgeable, professional service. one thing I though is, while waiting in the waiting area you could have your people come and talk about your newest cars and trucks you never know if some one may be looking to buy a new car in the near further. More