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Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage

Anchorage, AK

3.9
1,820 Reviews
Lithia Chrysler Jeep Dodge of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Anchorage and Lithia Dodge of Anchorage joined the Lithia Motors family of dealerships in December 2003. The two stores combined in 2009 to form Lithia Chrysler Jeep Dodge of Anchorage. Lithia Chrysler Jeep Dodge of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, Fort Richardson and Girdwood Alaska, features a wide selection of new Chrysler Jeep Dodge and used Chrysler Jeep Dodge cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, Wrangler, Avenger, Caliber, Grand Caravan, Challenger, Charger, Nitro, Journey, RAM 1500, Ram 2500, and Ram 3500. Lithia Chrysler Jeep Dodge of Anchorage also has certified pre-owned cars, trucks and SUVs, vehicles that meet Chrysler Jeep Dodge's demanding standards for quality and pass a meticulous certification process.
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9600 Old Seward Highway

Anchorage, AK

99515

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Showing 1,820 reviews

October 26, 2016

Extremely satisfied !!! Jose was very professional,patient, and made sure all my needs were met. He is by far the best sales rep I've encountered when it comes to buying a ca More

by Hamp322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Osbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Alfaro
October 25, 2016

Happy Jeep owner My experience was very positive and excellent customer service. Troy and Matt worked hard to ensure my husband and I were taken care of and happy with More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Ragle, Troy Ansley
October 25, 2016

Best new car buying experience ever. I've purchased at least four new cars from dealers in my life and my recent purchase of a Jeep Limited was the best ever. Michael Hiett was easy to wo More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hiett
October 22, 2016

My great experiance Bob and Patrick where a pleasure to deal with. Love my new rig! Everyone was warm and pleasant I look forward to many years with Lithia More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Osbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fudge
October 22, 2016

Always prepared to be professional Every employee I have come into contact at this dealership knows what their role is and seems prepared to do it well. We've been going to this dealer More

by AKinthedirt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Ellert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Allen
October 21, 2016

Honest The deal with the sales staff was agreed upon on a handshake for a ordered truck. When unexpected kinks show'd up they stayed with the hand shake dea More

by Tim Pope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Allen, Walter Pride, James King, Carl Authement
October 20, 2016

Great Assistance From the beginning to the end, Cameron was their to help us. This was my son first car, he worked with in our price range and made sure we found a car More

by AK Shopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Boberick
October 19, 2016

Bumpy Start, Beautiful Finish Carl Authement and Henry Diaz did a great job of getting my sales finalized with all the requested corrections. Great job guys , keep up the excellent More

by David Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Diaz, Carl Authement
October 19, 2016

Should not be a Lithia Dealership Had a scheduled appointment at 8am. No loaner, not even an attempt to acquire a loaner of any kind. A "shuttle" that runs once every 90 minutes. 9am More

by johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenny Ellert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2016 -

Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage responded

Hello Johnny, On behalf of the service team here at Lithia Dodge South Anchorage, I sincerely apologize that you had an unpleasant experience with my service department. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and I assure you that this does not live up to our standard of service. I will use your experience to continue to improve our service process. I would appreciate the opportunity to earn you back as a customer for life. Please contact me at your earliest convenience. Thank you, Moises Gonzales Service Manager Lithia Chrysler Jeep Dodge Ram of South Anchorage

October 16, 2016

No Pressure I got exactly what I wanted at a price I was comfortable with without feeling pressured into it. I drove my previous Jeep for 23 years. I hope to get More

by jeep1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Osbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fudge
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