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Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage
Anchorage, AK
1,865 Reviews
Lithia Chrysler Jeep Dodge of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Anchorage and Lithia Dodge of Anchorage joined the Lithia Motors family of dealerships in December 2003. The two stores combined in 2009 to form Lithia Chrysler Jeep Dodge of Anchorage. Lithia Chrysler Jeep Dodge of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, Fort Richardson and Girdwood Alaska, features a wide selection of new Chrysler Jeep Dodge and used Chrysler Jeep Dodge cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, Wrangler, Avenger, Caliber, Grand Caravan, Challenger, Charger, Nitro, Journey, RAM 1500, Ram 2500, and Ram 3500. Lithia Chrysler Jeep Dodge of Anchorage also has certified pre-owned cars, trucks and SUVs, vehicles that meet Chrysler Jeep Dodge's demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,865 reviews
November 17, 2016
True Professionals I am very thankful and grateful to the professionals at Lithia Chrysler South Anchorage. My husband and I recently purchased a Jeep Renegade and the I am very thankful and grateful to the professionals at Lithia Chrysler South Anchorage. My husband and I recently purchased a Jeep Renegade and the process was very thorough and expedient. Troy Ansley is very knowledgable, personable and customer service oriented. He made us feel like family! We will continue to patronize and recommend Lithia to friends and family! More
by Mrs. J.C. Baysmore
Employees Worked With
Marcus Reed, Troy Ansley
November 17, 2016
Great service Purchased winter tires and had them mounted on existing rims. Also replaced a lost key fob. Service manager was friendly, prompt, and got me set up wi Purchased winter tires and had them mounted on existing rims. Also replaced a lost key fob. Service manager was friendly, prompt, and got me set up with a loaner car while mine was being serviced. Lithia was able to price match the tires and key fob making it a convenient one stop shop without costing extra for the convenience. More
by Jeep owner
Employees Worked With
Tony Allen
November 16, 2016
Quarterly maintenance / checkup Overall service was OUTSTANDING. The service representative who assisted with my request reviewed my vehicle's history not only for the maintenance j Overall service was OUTSTANDING. The service representative who assisted with my request reviewed my vehicle's history not only for the maintenance job but also updates for future assistance. He was very helpful and courteous. It sure made me feel better knowing I was in GOOD hands until the next time my vehicle needs to be taken care of. Thanks you (MAHALO) ! ! ! ! ! ! ! More
by June Rudolech
Employees Worked With
Keoni Heller
November 16, 2016
The most backwards dishonest dealership I've encountered This place had the worst customer service I've ever encountered. 2.5 years ago I got a brain injury and had some physical issues that required me to s This place had the worst customer service I've ever encountered. 2.5 years ago I got a brain injury and had some physical issues that required me to switch from a sedan to an SUV, so I could sit at a 90° angle. This dealership had a used Honda Element, the only catch was it had a broken rear differential. Before we bought the car, the dealership wrote in that they'd fix it for a small price of $2100. After they wrote that in as part of their "check list" we had to sit down with the Finance Manager. He was upset when we entered his office since we were not financing the car and argued with us that if the repair they did was a dud they were not liable to make it right since we bought the car knowing it was broken. Eventually he called the service department and told us it was his mistakes and that they did stand by there work, and that they were going to use a new $2100 part that was not under warranty and that "since every other part is a dud we needed to buy a protection package from him. We then argued for 30 more minutes at which point he agreed to call back the service department and see if the part had a warranty. The service department confirmed the part had a warranty, and he pretty much yelled at us for another 10 minutes before we went out to wait another hour. 4 weeks after the "2 week max" waiting period we get the car, as I drove it off the lot the empty gas tank light came on and I barely made it to a gas station. Within a week I took the car to the shop since the differential was still acting up. They told me they weren't sure about the rear differential but the ball joints were not safe to drive with as the seal was broken and after he replaced them I could pop the joint apart with my hands. So I took it back to the dealership and they said the differential fluid had leaked and they replaced the fluid, but that was normal since it was an "ORIGINAL PART" I then corrected them and said that it wasn't/better not be a new part since they charged me for a new one that took 4 weeks to aquire and install. They then said oh yeah it's a new one. So I took it back to my mechanic who said it was original and that there were no marks/evidence that the part had been replaced. Any way the worst part about this experience was that I messed up in disclosing that I had a disability, and as soon as they knew I needed the car because I had a life changing disability they leveraged it and haven't resolved or attempted to resolve the situation at all. More
by Charles Hart
Employees Worked With
Marcus Reed, Moises Gonzales, Walter Pride
November 15, 2016
Best Service in town From the second I walked in the door staff was very friendly. Sales man was very experience was willing to the find the right vehicle. Not your typica From the second I walked in the door staff was very friendly. Sales man was very experience was willing to the find the right vehicle. Not your typical sales man that just wants to make a buck. Made sure the vehicle is what I wanted and made sure the numbers were the best he could do. John Palmer went above and beyond to make sure everything was good to go. The best sales man I have ever had a privilege of buying a new vehicle from. More
by Soxfan564
Employees Worked With
Matthew Ragle, John Palmer
November 14, 2016
New Jeep Wrangler Mike Hiett was a tremendous help when ordering my new Jeep Wrangler. When it got in he was very helpful teaching me where everything was and how thing Mike Hiett was a tremendous help when ordering my new Jeep Wrangler. When it got in he was very helpful teaching me where everything was and how things worked. Matt Ragle provided great service in getting me the best financing possible. I would highly recommend them for your car purchasing needs. More
by Brenda
Employees Worked With
Matthew Ragle, Michael Hiett
November 14, 2016
Flexible, Friendly, Helpful Rusty worked very hard to get me in a car with in my standards and budget. He was incredibly helpful, and very patient when I was not as prepared as I Rusty worked very hard to get me in a car with in my standards and budget. He was incredibly helpful, and very patient when I was not as prepared as I thought I was (as a first time car buyer, it was really awesome to have that). He also made sure to note the things the dealership would take care of for me on the car, and he hooked me up with Matt in financing who was incredibly helpful, and very pleasant to work with. The only negative I have is that the work that had to be done on the car was not done when I came to pick it up. I had to leave the car over night since I had driven another to go shopping. When I went to pick it up around noon the next day, as I had informed them I would, they had not fixed the rear view mirror (it was not affixed to anything so it was floppy and you couldn't adjust it). I had to wait for a while before they sent me somewhere else to get it fixed, then I had to wait there for them to fix it. I had left in my lunch at work, but it ended up being an almost 2 hour excursion. Otherwise, the service was great, and I'm incredibly happy with my car and with the services I purchased as well. More
by MaliceL
November 14, 2016
First time buyer As someone who dreads buying vehicles and dealerships, I highly recommend this location as having very helpful staff. Walter Pride was exceptional to As someone who dreads buying vehicles and dealerships, I highly recommend this location as having very helpful staff. Walter Pride was exceptional to work with: looking for the vehicle to fit my needs and budget, working with financing and also very knowledgable on every aspect of how the process works for a first time buyer. More
by Beeper
Employees Worked With
Walter Pride
November 11, 2016
Best of the best! David helped me find the perfect suv for me. He is friendly and very professional he did everything possible to make the process fast. I will recommen David helped me find the perfect suv for me. He is friendly and very professional he did everything possible to make the process fast. I will recommend him to all my friends and family! If i ever want another vehicle i will definitely come back! More
by Medina907
Employees Worked With
David Dowd
November 10, 2016
No rushing I did not feel rushed or pushed into a choice as I have at other dealers. I would recommend this dealership to others. Patrick was very informative. I did not feel rushed or pushed into a choice as I have at other dealers. I would recommend this dealership to others. Patrick was very informative. More
by Just me
Employees Worked With
