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Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage
Anchorage, AK
1,820 Reviews
Lithia Chrysler Jeep Dodge of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Anchorage and Lithia Dodge of Anchorage joined the Lithia Motors family of dealerships in December 2003. The two stores combined in 2009 to form Lithia Chrysler Jeep Dodge of Anchorage. Lithia Chrysler Jeep Dodge of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, Fort Richardson and Girdwood Alaska, features a wide selection of new Chrysler Jeep Dodge and used Chrysler Jeep Dodge cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, Wrangler, Avenger, Caliber, Grand Caravan, Challenger, Charger, Nitro, Journey, RAM 1500, Ram 2500, and Ram 3500. Lithia Chrysler Jeep Dodge of Anchorage also has certified pre-owned cars, trucks and SUVs, vehicles that meet Chrysler Jeep Dodge's demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,820 reviews
April 12, 2016
New Car Purchase My husband and I walked into the car dealership and bought a new Jeep from Patrick. We told him exactly what we were looking for and what we wanted to My husband and I walked into the car dealership and bought a new Jeep from Patrick. We told him exactly what we were looking for and what we wanted to put down, and he made it happen. He provided excellent customer service and the best part was that he made sure to keep us in the loop of what was going on. So, if you are visiting this dealership, please make sure to ask for Patrick!!!! More
by Helen Martinez
Employees Worked With
April 08, 2016
Oil change For years you have put to much oil in my truck and finally after I kept begging, you put the correct amount in and have a note in the computer to put For years you have put to much oil in my truck and finally after I kept begging, you put the correct amount in and have a note in the computer to put the correct amount in. I kept filling out the surveys like this one and NEVER received a response. Your representative was courteous and efficient and told me that they put in the correct amount of oil this time. He also informed me of a fluid leak. Thank you. More
by Don
Employees Worked With
I do not remember his name.
April 04, 2016
Excellent Customer Service! My husband and I bought a new Jeep from Michael Hiett and he was awesome! Very knowledgeable about the Jeep we purchased and we loved the fact that h My husband and I bought a new Jeep from Michael Hiett and he was awesome! Very knowledgeable about the Jeep we purchased and we loved the fact that he was so personable. Thanks for you excellent service! We will be referring our friends and family to you. More
by Rhonda Jones
Employees Worked With
Michael Hiett
March 31, 2016
Ask for Henry. He rocks. I have leased new cars every 3 years for almost 20 years & this was by far the best car shopping experience that I have ever had! Henry was not only p I have leased new cars every 3 years for almost 20 years & this was by far the best car shopping experience that I have ever had! Henry was not only professional, easy going and knowledgable but he was willing to go the extra mile at every turn. For a state where leasing vehicles is very uncommon, Henry went above and beyond to make sure that I was happy and was extremely mindful of staying within my budget! He even took the time to pull up the state map & recommend various road trips which was so awesome since I am still fairly new here! Not only did Henry put me behind the wheel of a even cooler Jeep than what I was originally looking for but he also took the time to find me every deal that I qualified for. The best part? I never felt like he was trying to "sell" me, talking to Henry was like talking to a friend. Ask for Henry. He rocks. More
by sullyc626
Employees Worked With
Henry Diaz
March 29, 2016
Great experience. This is not the first time I have gotten a truck from Lithia. I am sure I will be back when it's time to get another one. This is not the first time I have gotten a truck from Lithia. I am sure I will be back when it's time to get another one. More
by rowell
Employees Worked With
Matthew Ragle, Anthony Borges
March 25, 2016
simple, quick purchase Compared prices and inventory to other local dealers, definitely the best at lithia. My salesman, Josh taylor, was not pushy at all and was very patie Compared prices and inventory to other local dealers, definitely the best at lithia. My salesman, Josh taylor, was not pushy at all and was very patient. I would recommend 1st time car buyers here if you are nervous purchasing a car, you will be helped. More
by ccuster
Employees Worked With
Marcus Reed, Josh Taylor
March 22, 2016
Outstanding Care I, greatly, appreciate the Outstanding care that South Anchorage Lithia Chrysler Dealership gives to their customers in keeping our vehicles in prime I, greatly, appreciate the Outstanding care that South Anchorage Lithia Chrysler Dealership gives to their customers in keeping our vehicles in prime condition. I made an appointment for a needed repair and discovered another issue that needed attention too. Kenny and his team took care of both concerns in a very professional, friendly, and prompt manner. He, also, did an Awesome Job of answering my questions and communicating with me about the status of my vehicle repair. I love my 2015 Grand Caravan that I purchased at the South Anchorage Lithia Chrysler Dealership and truly appreciate the Amazing care that they give to their customers. More
by Dike, M
Employees Worked With
March 22, 2016
Waiting for the shoe to drop This was the best car buying experience I have ever had. I kept waiting for something to go wrong, "the other shoe to drop" but this was the smoothest This was the best car buying experience I have ever had. I kept waiting for something to go wrong, "the other shoe to drop" but this was the smoothest process ever. More
by Wendy
Employees Worked With
Robbie Dixon
March 21, 2016
Great experience Anthony treated us very well. Would definitely recommend Anthony and Lithia to any one looking to buy a vehicle. Overall as good of an experience as Anthony treated us very well. Would definitely recommend Anthony and Lithia to any one looking to buy a vehicle. Overall as good of an experience as possible. More
by Travwa72
Employees Worked With
Anthony Borges
March 19, 2016
Amazing Customer Service First time buying a car in over 10 years. Henry Diaz was our salesman. Henry worked hard to get what we wanted. He offered us different opinions. Whe First time buying a car in over 10 years. Henry Diaz was our salesman. Henry worked hard to get what we wanted. He offered us different opinions. When I didn't understand things he took time to explain. Henry has a great attitude and a great scene of humor. We are so happy with our purchase and highly recommend going to see Henry Diaz. Great job Henry. Thank you. Matt Rangle was also amazing. Matt's customer service was also great. He also worked hard on getting our purchase complete. He explain everything and made sure we understood. Matt also gave us options that we ended up benefitting from. Wonderful experience. Thank you. More
by Hunt,Katherine
Employees Worked With
Matthew Ragle, Henry Diaz
