Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage

We appreciate Dave for helping us out. Excellent customer service. service. More

Evan made the experience easy and enjoyable. He was professional and courteous, and couldn't have asked for a better buying experience. Thank you Evan. professional and courteous, and couldn't have asked for a better buying experience. Thank you Evan. More

Evan was nothing but nice and made my first car buying experience so easy! Phenomenal customer service and was very patient with me. Great at what he does! experience so easy! Phenomenal customer service and was very patient with me. Great at what he does! More

This is the best car buying experience I have ever enjoyed. John was so knowledgeable and friendly. Showed me many of the various components of the vehicle and how to use. I would highly recomme enjoyed. John was so knowledgeable and friendly. Showed me many of the various components of the vehicle and how to use. I would highly recommend John. More

Evan was super patient and put up with me which is not an easy task. He had to re-arrange a puzzle of 4 cars around in the show room just to let us test drive ours, and did it with a smile. Was a pleasure easy task. He had to re-arrange a puzzle of 4 cars around in the show room just to let us test drive ours, and did it with a smile. Was a pleasure to work with and i would recommend him to everyone. More

Evan had a quick response to my inquiry and easy to work with. The other dealership never responded to the inquiry I sent them. Evan was excellent at responding to my texts and emails promptly and answered with. The other dealership never responded to the inquiry I sent them. Evan was excellent at responding to my texts and emails promptly and answered my questions very well. More

Living in the interior of Alaska, it is hard to find a quality dealership. After many futile attempts, I finally found this dealership. Joshua Catiller was the easiest salesperson to work with. I knew wha quality dealership. After many futile attempts, I finally found this dealership. Joshua Catiller was the easiest salesperson to work with. I knew what I wanted, and they had it. Communication was a breeze. Every expectation I had was met. The transaction, from Joshua the salesperson, to the sales manager (Patrick), and the financial advisor (Cody), never deterred me from what it was that I wanted. The sale was true to form and I am the proud new owner of a 2021 Jeep! Thank you Joshua so much for your professional and down-to-earth attitude. More

HORRIBLE. I PURCHASED A VEHICLE IN 2019 BRAND NEW BY THE WAY THAT ENDED UP BACK IN THE SHOP THE NEXT WEEK AFTER PURCHASE, THEY HAD THE TRUCK FOR THE FIRST 3 MONTHS AFTER I PURCHASED THE VECHILE FIXING THE P WAY THAT ENDED UP BACK IN THE SHOP THE NEXT WEEK AFTER PURCHASE, THEY HAD THE TRUCK FOR THE FIRST 3 MONTHS AFTER I PURCHASED THE VECHILE FIXING THE PROBLEM, FINALLY GOT MY TRUCK BACK "FIXED" THEN THE HAD TO HONOR THE DEAL FOR PLACING AN AUTOSTART ON MY VEHICLE WHICH WAS PART OF THE SALE. WE DID NOT GET A SAY IN THE AUTOSTART THAT WAS PLACED. WE THEN MOVED TO TEXAS STARTED HAVING THE SAME STARTING ISSUES WE HAD JUST AFTER WE INITIALLY PURCHASED THE TRUCK SO WE TOOK IT TO THE LOCAL DEALER IN TEXAS A FEW TIMES ONLY TO BE TOLD THAT DUE TO SECURITY FEATURES PLACED ON THE 2019 RAMS THE AFTER MARKET AUTOSTART WAS NOW CAUSING THE STARTING ISSUES AND WOULD NEED TO BE REPLACED WITH A MOPAR AUTOSTART. CALLED THE DEALERSHIP IN ALASKA SPOKE WITH GREG THE SALES MANAGER AND WITHOUT EVEN LOOKING AT OUR TRUCKS SERVICE HISTORY DENIED THE PROBLEM AND STATED IT WAS NOT THEIR ISSUE AND WOULD NO PAY FOR THE REPAIRS OF THE AUTOSTART THEY PLACED ON MY VEHICLE. I ASKED THE PROBLEM TO BE SENT TO THE GM, I WAS TOLD I WOULD RECEIVE A CALL EXPLAINING TO ME WHY THEY WOULD NOT BE RESPONSIBLE FOR THIS ISSUE BUT THE GM NEVER CALLED US BACK. DO NOT BUY A VEHICLE FROM THIS DEALERSHIP. THEY HAVE EXTREME LACK OF COMMUNICATION, LACK OF FOLLOW THROUGH AND LACK OF CHARACTER. THEY COULD DO THE RIGHT THING IN THIS SITUATION BUT REFUSE TO EVEN CONSIDER OR NEGOCIATE OPTIONS WITH US. THEY WILL PAY ALL NICE AND FRIENDLY UNTIL AFTER YOU SIGN THE DOTTED LINE. FINE SOME ONE THAT WILL DO BETTER AND HAS INTEGRITY. More

Dave Franco made this whole process very simple from beginning to end! I just moved from LA to Alaska, and he was helpful and attentive! We talked on the phone a few times before I went up to Anchorage. beginning to end! I just moved from LA to Alaska, and he was helpful and attentive! We talked on the phone a few times before I went up to Anchorage. When I met him in person, he was prepared and knew exactly what I was looking for! He was kind, patient, and friendly! He is also very professional and down to earth. I would recommend anyone looking to buy a car to hit up DAVE FRANCO! Jared was also very knowledgeable, caring, and helpful! He did everything he could to satisfy me! You won’t feel rushed to make a big move! The whole team out here will make you have an enjoyable & unforgettable experience! My purchase was fun, laid back, and easy! Buying a car shouldn’t be stressful, so make sure to contact them for the best deals out there! More

Great experience at Lithia! I came with a strict budget and a special need and Michael Hiett met all those expectations! The paper work was easy and actually fun as we joked along the way. Our circumstanc and a special need and Michael Hiett met all those expectations! The paper work was easy and actually fun as we joked along the way. Our circumstance was unusual as a non-profit needing a reliable car for a client, we didn't think we could get this nice of car for our budget but Lithia stepped forward to exceed what we thought was possible! Thank you all! More