Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage | Page 64

Jared has now found me two beautiful RAM trucks. All the bells and whistles on the price range I requested. He went above what I could’ve expected by following up and keeping in constant contact when I didn bells and whistles on the price range I requested. He went above what I could’ve expected by following up and keeping in constant contact when I didn’t immediately find what I was looking for. I would recommend him to anyone looking for a truck More

I contacted John Palmer about trading my Ram 1500 that is in Oregon, I live in Nome, and using the trade in value for a vehicle in Anchorage. John informs me that he had done the same for a customer and woul in Oregon, I live in Nome, and using the trade in value for a vehicle in Anchorage. John informs me that he had done the same for a customer and would like to assist me. After a few phone calls the deal was made. I have no hesitation about recommending John for anything, from buying a car or just getting information. Thanks John for all you did More

All of the employees at this dealership are awesome. While we were purchasing we did not feel pressure from anyone. The newest employee Lewis is by far the best cars salemen I have ever had in my life. While we were purchasing we did not feel pressure from anyone. The newest employee Lewis is by far the best cars salemen I have ever had in my life. He was great from the moment that we walked through the doors and even called to make sure we still loved the vehicle a few days later. Everyone we interated with was transparent and understanding of our needs. More

Troy Murdough, Cody Coker and the amazing staff behind them made the vehicle buying process a breeze! Everyone was professional and courteous! Go see them!!! them made the vehicle buying process a breeze! Everyone was professional and courteous! Go see them!!! More

Shelby helped me get into a car & helped me with finding the right rate. She's been super helpful and patient and encouraging. Thank you Shelby for being patient! the right rate. She's been super helpful and patient and encouraging. Thank you Shelby for being patient! More

He went above and beyond to help me out you got me the deal I thought was best for me really appreciated the help thanks Kevin deal I thought was best for me really appreciated the help thanks Kevin More

Pleasant experience William (Billy) Ledbetter helped my wife and I find exactly the vehicle we were looking for. He and the rest of the staff were professional and made u William (Billy) Ledbetter helped my wife and I find exactly the vehicle we were looking for. He and the rest of the staff were professional and made us feel at ease with this major purchase. Thank you. More

Best salesman from start to finish, got all new 2019 dodge journey. Thanks. Bad or good credits, you made the process smooth and easy. You the best. dodge journey. Thanks. Bad or good credits, you made the process smooth and easy. You the best. More

Interesting Experience! Just purchased a 2020 Jeep Wrangler Unlimited Rubicon from Lithia and had a very interesting experience. This is my second time dealing with Lithia a Just purchased a 2020 Jeep Wrangler Unlimited Rubicon from Lithia and had a very interesting experience. This is my second time dealing with Lithia and actually had a very good experience with Billy Ledbetter as my salesman. It was a very easy process for each of us since mine was to be through affiliate pricing and would also be ordered versus negotiating a deal and there was no trade-in vehicle. Billy answered my questions and got the information I asked for in a time manner. So, good job by Billy and thank you for your help! Now, here is the interesting part of my experience with Lithia. When I went to close on the deal and sign the paperwork on a Sunday with Ansel, he asked if I wanted a hard copy of the paperwork or that they now offered and email copy of everything. Wanting to keep things easy, I said that he could email me everything. He told me that he would email all the paperwork right after we finished. Well, that never happened. I went back in on Monday and asked Ansel, if he had emailed everything and he said "Yes, i did it yesterday right after I left". I know that my email address was correct on the paperwork prior to signing anything, so he must have typed the wrong email address in, right? That alone is extremely concerning that all of my information just went to the wrong email - oh xxxx, not good! I expressed my concerns about this to him and he didn't seemed phased by my comment. I left and then later called Ansel back and really said that I understand mistakes can happen, but this now had me in a bind for what to do to protect my personal information that had just been sent to someone else email! He called me back, and admitted that he never sent the email on Sunday, but had chosen to directly lie to my face about it - WOW, not good when the finance guy lies about something like this! The truth would have been so much easier on all of us right from the start! Lesson learn for all: just walk out with hard copies of the purchase agreement of any vehicle. NEVER, take the chance to have something like this happen to you! Oh, my first experience with Lithia was only with the Auto Body shop when I had to use the person who hit me insurance company - not a good experience at all with poor quality and workmanship - wouldn't recommend using the Auto Body Shop! Overall, I'm excited about the Jeep but as for Lithia touching the vehicle again - I doubt it! More

Thank you Lithia! You have the most amazing Sales Team. Working with Billy (William) made a lot of the sales experience an at ease experience. He is very down to earth and only look out for what was best f Working with Billy (William) made a lot of the sales experience an at ease experience. He is very down to earth and only look out for what was best for me when knowing what I wante. Never steered me wrong. More