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Lithia Chrysler Dodge Jeep Ram FIAT of South Anchorage
Anchorage, AK
1,820 Reviews
Lithia Chrysler Jeep Dodge of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Anchorage and Lithia Dodge of Anchorage joined the Lithia Motors family of dealerships in December 2003. The two stores combined in 2009 to form Lithia Chrysler Jeep Dodge of Anchorage. Lithia Chrysler Jeep Dodge of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, Fort Richardson and Girdwood Alaska, features a wide selection of new Chrysler Jeep Dodge and used Chrysler Jeep Dodge cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, Wrangler, Avenger, Caliber, Grand Caravan, Challenger, Charger, Nitro, Journey, RAM 1500, Ram 2500, and Ram 3500. Lithia Chrysler Jeep Dodge of Anchorage also has certified pre-owned cars, trucks and SUVs, vehicles that meet Chrysler Jeep Dodge's demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,820 reviews
October 04, 2019
"Wonderful Experience" Jose, really worked with me to get a great price for a 2019 Grand Cherokee. I am most pleased with the purchase. He went above and beyond the call o Jose, really worked with me to get a great price for a 2019 Grand Cherokee. I am most pleased with the purchase. He went above and beyond the call of duty. Bob picked us up at the airport, and showed me how to use the features on the SUV. Ansel made the signing process, painless. All in all a wonderful experience working with this dealership. It drives and handles so well on the road. Thank you so much.! Kim More
by Happy
Employees Worked With
Bob Fudge, Jose Alfaro, Ansel Sandone
October 01, 2019
Accused of lying when things were stolen from car After purchasing a loaner car Billy gave me a loaner to have the car I purchased checked out which I was not expecting. All my personal items were ta After purchasing a loaner car Billy gave me a loaner to have the car I purchased checked out which I was not expecting. All my personal items were taken out of the car and Billy tried to locate them but the dumpster where emptied. I lost two pairs of expensive glasses along with earrings, money, receipts and other things. I was told to get a monitory value. When I re-ordered my glasses and brought in the receipts ($1,700) without insurance. He told me it was a ridiculous amount of money to spend and accused me of trying to embezzle his company. No I would not recommend him. I can prove I had purchased the same glasses in May. It has been very upsetting. More
by Lynette
Employees Worked With
Billy Ledbetter
September 30, 2019
Pleasant Experience Derrick is a very likable, nice guy. He made me feel not pressured and that he truly had my best interests. Troy was cool too. Derrick is a very likable, nice guy. He made me feel not pressured and that he truly had my best interests. Troy was cool too. More
by pletzer
Employees Worked With
Derick Bruso, Troy Murdough
September 30, 2019
Shelby was very helpful and very friendly. She helped find the right vehicle for me and I would let her sell me another vehicle in the future find the right vehicle for me and I would let her sell me another vehicle in the future More
by MattAttack35
Employees Worked With
Cody Coker, Shelby Emmert
September 29, 2019
Just awesome Billy Ledbetter my salesman did an outstanding job with helping get me the best interest rate and getting the Jeep I wanted ! It was like working with Billy Ledbetter my salesman did an outstanding job with helping get me the best interest rate and getting the Jeep I wanted ! It was like working with a friend . Lithia dodge Jeep ram is the best south anchorage dealer . I would recommend to friends and coworkers More
by Joe
Employees Worked With
Billy Ledbetter
September 24, 2019
Troy Murdough Want to give a big shout yo Troy Murdough for helping me get the right Jeep for me. I’ve been looking at it for a month and he kept in touch with me a Want to give a big shout yo Troy Murdough for helping me get the right Jeep for me. I’ve been looking at it for a month and he kept in touch with me about the jeep. He was patient informative. Thank u so much. More
by Half pint
Employees Worked With
Kevin Lewis, Troy Murdough
September 23, 2019
Wes and Kevin were awesome Those guys stayed way late after closing time to help us close on a car. The patience and commitment they showed is unmatched by any other. Especial Those guys stayed way late after closing time to help us close on a car. The patience and commitment they showed is unmatched by any other. Especially Wes! Thank you for helping us out with our new car purchase! More
by HJ
Employees Worked With
Kevin, Wes Leavitt
September 20, 2019
A huge waste of time! I scheduled my car for service on the 19th of september. I walked in the service department around 7 Am. I saw several people standing there aimlessly I scheduled my car for service on the 19th of september. I walked in the service department around 7 Am. I saw several people standing there aimlessly. The service reps. were not in any hurry to greet people much less help them .After about a 5 minute awkward wait the cashier lady asked me if i had an appointment and with who? I replied that i did and was not shure who with. I was finally introduced to the service provider who told me that he did not see the warranty that i had purchased earlier. After several minutes of discussing about why he did not see the warranty i told him that i would personally call up the lithia branch where i purchased the warranty and provided him with the contract number. After this i was ready to go to my work which was on base. I recognized the driver and asked him if i could get a ride to base. He told me that he was sorry but his wife was having a problem and he could not help me but another service representative could. I certainly understood and talked to the other rep. About getting a ride back to my job on base. The rep told me that he would call a uber driver to get me to my job. I said thank you and went out to meet the driver. After about a 5 minute wait i met the uber driver who told me he could not get on base. I then went to the rep and informed him that. He said that he would call me another driver hat could get me on base to my job. I said thank you and went out to meet the driver When the driver met me the first thing that he told me was that he could not get on base.I was understandably frustrated at this point and went to the rep to inform him that the second driver could not get on base. He informed me that he could not help me and that i should get a cab at my own expense. He said the problem was the older gentleman had to go home sick. I was very frustrated with the situation because there was no resolution to my problem and it did not seem they were willing to help me and they were blaming the situation on the driver who had to go home. As a supervisor myself i could not believe that a company as big as lythia did not have a back up plan for this situation and the reps seemed like this was normal to treat a customer like this. I made it well known to them what i thought and asked for my car back so i could get back to work in a timely manner. I was surprised on how i was treated as a customer with such a non professional attitude! More
by Macy
September 20, 2019
Great Experience Awesome experience in every way. I got more for my trade, and a smokin’ deal on a 2019 all new ram truck. From the salesman to the sales manager, ever Awesome experience in every way. I got more for my trade, and a smokin’ deal on a 2019 all new ram truck. From the salesman to the sales manager, everyone was helpful and friendly. More
by RevKev
Employees Worked With
Internet Sales Manager, John Palmer, John Okoniewski, Ansel Sandone
September 19, 2019
bob is great. i wanted the best vehicle on the lot.the beautiful teal wrangler rubicon. it is not cheap. we went back and forth on the price and bob was going bac i wanted the best vehicle on the lot.the beautiful teal wrangler rubicon. it is not cheap. we went back and forth on the price and bob was going back to kevin the sales manager trying to get the best price for me. they gave me another thousand on my jeep trade in that is so old it is legal to go to bars and buy ciggarettes. after bob went back and forth between me and kevin for hours we agreed on the price . More
by darrel
Employees Worked With
Bob Fudge
