Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center

Lithia oil change Came in for oil change, was greeted very nicely by Dillion, he was very helpful and courteous , but he was inexperienced for the computer requirements Came in for oil change, was greeted very nicely by Dillion, he was very helpful and courteous , but he was inexperienced for the computer requirements to get my information entered. Not his fault but management should not of thrown him out there without proper training. Other than that I was totally satisfied with my experience with this dealership. More

Outstanding, customer oriented service. Thank you. Very impressed with the customer service at Lithia. Mr. Allen was professional, knowledgeable, and courteous throughout the process. My past service e Very impressed with the customer service at Lithia. Mr. Allen was professional, knowledgeable, and courteous throughout the process. My past service experiences have been with Anchorage Chrysler/Dodge and I can honestly say your dealership's service department easily surpasses theirs in all aspects. I live in Palmer and hope the Wasilla Lithia dealership has the same service reputation as your Anchorage location. Thanks again. More

Awesome work!! Tony was so nice to my husband and I. He wanted to make sure we were taken care of and it was an amazing experience. We live on base and we are more t Tony was so nice to my husband and I. He wanted to make sure we were taken care of and it was an amazing experience. We live on base and we are more then happy to do the drive across town for the service we get. Keep up the good work tony! More

Excellent Service Thank you for Dodge Lithia South Anchorage for being there and helping me with all my needs. Easy to talk to, willingness to make it right, ready to h Thank you for Dodge Lithia South Anchorage for being there and helping me with all my needs. Easy to talk to, willingness to make it right, ready to help with any questions I might have. Thank you. More

Service Department is the BEST Kenny Hausinger and the service department is the best in town. They always make room for my vehicle and my wife's. The are fast and most importantl Kenny Hausinger and the service department is the best in town. They always make room for my vehicle and my wife's. The are fast and most importantly they don't try to sell you something you don't need. I finally have found a service department that I trust 100%. Thank you!!! More

customer service Excellent customer service . Went in to get my vehicle cleaned and it came out immaculate . Mois was professional and went above and beyond to help Excellent customer service . Went in to get my vehicle cleaned and it came out immaculate . Mois was professional and went above and beyond to help More

Best customer service They treat you like family - always take care of our 5 vehicles. Very thorough inspections too. The turnaround time here is always very good. They They treat you like family - always take care of our 5 vehicles. Very thorough inspections too. The turnaround time here is always very good. They help you out with rides and/or vehicles if you need help. They come to you if you are stranded. THANK YOU!!! More

THE WORST SERVICE EVER, ANYWHERE They cause more damage than I went in there with. $150.00 estimate turned into 4K repair, which they caused. Broke down because of this repair less They cause more damage than I went in there with. $150.00 estimate turned into 4K repair, which they caused. Broke down because of this repair less than a year later. Staff was rude and condescending. Wouldn't answer calls until a lawyer got involved. Then the ugly phone calls started. Worst experience ever. NEVER GO TO LITHIA ANCHORAGE OR WASILLA FOR SERVICE. Check out all the complaints about their service department on their facebook page. Real eye opener. More

Stopped by the service department to make an appointment to have a rear window wash fluid repair made to our 2011 GMC Yukon, and was very happy when Shane said they could get it in today! After the paperw to have a rear window wash fluid repair made to our 2011 GMC Yukon, and was very happy when Shane said they could get it in today! After the paperwork, Shane had the curtesy van on its way and was was off to work in no time. Better than all that was the phone call I got less than an hour later thank all the work was complete with an offer to come pick me back up! This was my first experience with this service department and it was great! More