
Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
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Super friendly, professional and personal at the same time. I work with the same person almost every time to. High praise from me and they are always very good at explaining in terms I understand. And if time. I work with the same person almost every time to. High praise from me and they are always very good at explaining in terms I understand. And if I need a quote on something they do it while on the phone most of the time. More
I came close to not utilizing your business due to the lack of customer service on the phone. But once I was there customer service was great. The issue is happening again so I hope when I make another ap lack of customer service on the phone. But once I was there customer service was great. The issue is happening again so I hope when I make another appointment phone service won’t be as bad. More
Warranty work. Did not cost anything. Service guys were polite and helpful. I actually went in a day prior and they were able to get me in and worked fast. polite and helpful. I actually went in a day prior and they were able to get me in and worked fast. More
I absolutely appreciate that they can take an older 2005 Ram in and fix all of the recall stuff, including the pinion nut problem in the rear end. However, I wish they would have made sure the part was goin Ram in and fix all of the recall stuff, including the pinion nut problem in the rear end. However, I wish they would have made sure the part was going to be available BEFORE taking everything apart and having to keep it for five days while waiting for the part to come in. We missed a couple pretty important appointments that had to get rescheduled, very far out. More
We went looking for a Truck and both the Sales Manager Chris and the salesman James were amazing. Great work! On top of everything. Always communicating. Chris and the salesman James were amazing. Great work! On top of everything. Always communicating. More
Had a simple check done. Dropped car off the night before. Service was done promptly and got a call for pick up. Always am impressed with service dept before. Service was done promptly and got a call for pick up. Always am impressed with service dept More
Justin was amazing at getting us exactly what we were looking for at a price that we needed. they were very easy to work with and answered all of our questions quickly. Even came up with solutions to sce looking for at a price that we needed. they were very easy to work with and answered all of our questions quickly. Even came up with solutions to scenarios we hadn't even thought of yet! would definitely recommend them! More
Very good service, Jennifer and her trainee were very understanding and patient with our selection process and working with us to get a good price. Good job!!! understanding and patient with our selection process and working with us to get a good price. Good job!!! More