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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.5
1,378 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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Showing 1,378 reviews

February 19, 2021

I had a great experience with Vincent and Jennifer. This was during a event sale. I came in because of a mail that got. I really has no use for a new car. But Vincent convinced me. More

by SONNARAY90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hawk
Feb 22, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for stopping by and spending time at our dealership. We enjoy helping you and we can’t wait to help the next person find the car of their dreams!

February 18, 2021

Everyone was polite and friendly. Price was good on wheel service . Honored my contract with them with courteous service.. pleasant all around experience . Thank you More

by Wanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
Feb 19, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for business! We are so proud of our sales team and we are happy to hear they made your experience so enjoyable. We hope you have a great day.

February 18, 2021

Great customer service, made a trip from tricities to Spokane in the snow and was not disappointed with my purchase. Love my new 2018 Ford F-150! More

by TYADAMSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Howard, Great service!, Jon Stewart
Feb 18, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for a glowing review! We believe that customer feedback is a valuable resource and we welcome your comments.

February 18, 2021

Everyone we worked with was super friendly and helpful. We had some pretty detailed needs that the team was able to help us find. They also helped us with financing. More

by DMYURS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Traphagan
Feb 19, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing from happy customers! We are so glad you enjoyed your dealership experience. Please think of us and our team on your next car adventure.

February 18, 2021

I recently moved to the community near the Lithia dealership and decided to schedule routine maintenance there. Everything went perfect- first, the woman that answered the phone was polite and accomm More

by Sherie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bowen
Feb 19, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thanks for taking the time to share your experience with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your appreciation. Be well!

February 18, 2021

I did not initially plan on actually purchasing a vehicle. The sale associate was very accommodating. She helped me find what I was looking for and even managed to find it in my price range. More

by ALEXANDER.DUKE.86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Berger, Jennifer Hawk
Feb 19, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Congratulations on your new ride! We loved helping you pick out the right vehicle. Thanks again for the awesome review.

February 17, 2021

The service adviser I had was very nice and efficient at getting me checked in and out. The wait during the service want very long. However, while I was waiting I saw a lady who works there, likely in sales More

by Manders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti
Feb 18, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for the great review. We appreciate your business!

February 17, 2021

We did 90% of our sale over the phone and it was very smooth! We negotiated, then drove from Post Falls and did a quick test drive. We love our Durango!! Signed paperwork quickly and we’re happily on our More

by BRADENM450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kim, Jon Stewart
Feb 18, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your happy experience with us. Please recommend us to your friends, as we are excited to help them as well!

February 17, 2021

Brought my Jeep in for a new battery. Service was good but over $400 for a new battery seemed very high. My husband just had his replaced for a little over $200. Not sure why the cost, I didn’t ask or que More

by HENRYCF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler
Feb 18, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We appreciate your useful feedback. We look forward to helping you in the future.

February 17, 2021

I was not impressed. You tried to take us. We brought brand new key fob and the one we received with the car. You stated that we did not and tried to charge us. Then you had a miscellaneous charge that More

by ehenry5883
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicolas Galletti
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