Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,378 reviews
February 17, 2021
Everyone was friendly. Well informed. Worked within my budget. Even thought I did not get a FORD I am very satisfied with my 2016 Chevy Impala. budget. Even thought I did not get a FORD I am very satisfied with my 2016 Chevy Impala. More
by MaBirkland
Verified CustomerEmployees Worked With
Josh Charbonneau
February 17, 2021
My engine and oil light came on after having it serviced by Northwest tire so I took the car back to them. They're another reputable outfit. After finding the problem codes told me what the problem was an by Northwest tire so I took the car back to them. They're another reputable outfit. After finding the problem codes told me what the problem was and how much they would charge for repairs, I told them I had insurance to cover the cost, but I had to have a Dodge dealership do the repairs. Lithia did the repairs and further checked out the van and found that the brakes were just about gone. While they done the original repairs they repaired all that was needed and got me back on the road. All Lithia personnel were very good and informative with me. Thank you More
by dancarver53
Employees Worked With
Nicolas Galletti
February 16, 2021
Have been using Lithia for 3 yrs with great service until latest visit which was felt very rushed and very poor communication . Would not recommend! latest visit which was felt very rushed and very poor communication . Would not recommend! More
by MINOR.CESAR
Employees Worked With
Julie Winkler
February 16, 2021
Salesman was great and knew his job perfectly. He talked me into paying full price and I never do that. I was disappointed they didn’t fill the fuel tank before we left. It was empty me into paying full price and I never do that. I was disappointed they didn’t fill the fuel tank before we left. It was empty More
by REGGIEGEORGE92Y
Employees Worked With
Justin Stanger
February 16, 2021
Service personnel were excellent and got my recall and oil change done in short order. Waiting on sales floor was another matter. Salespeople seemed to have complete disregard for state requirements to oil change done in short order. Waiting on sales floor was another matter. Salespeople seemed to have complete disregard for state requirements to wear masks. One woman walked within a few feet of where I was sitting several times without a mask. Apparently your staff needs to wear masks when they enter the dealership and have better regard for your customers. I will not be returning More
by chatabean
Employees Worked With
Nicolas Galletti
February 16, 2021
Service was excellent drove right up and was helped right away all staff was very friendly .I would recommend this dealership to anyone looking for work to be done away all staff was very friendly .I would recommend this dealership to anyone looking for work to be done More
by CHRISSOUTHERN70
Employees Worked With
Nicolas Galletti
February 16, 2021
Got my first oil changed on my 20 Gladiator. Service was quick and friendly. Would highly recommend service and sales at this dealership. Employees were friendly and helpful quick and friendly. Would highly recommend service and sales at this dealership. Employees were friendly and helpful More
by JUSTDANSFARM
Employees Worked With
Nicolas Galletti, Julie Winkler
February 15, 2021
Easy to deal with. Took awhile to get the vehicle but were very responsive to request for updates. This was a great experience. Thanks so much. were very responsive to request for updates. This was a great experience. Thanks so much. More
by COURTNEYHILMES
Employees Worked With
Justin Kim was our point of contact. Richard Skordas was the person who assisted with the signing of papers
February 13, 2021
I had my Jeep’s transmission serviced and when it was returned there was oil dripping all over the underside, and blowing out the back. Although there was no issue with the service it was just the lack o returned there was oil dripping all over the underside, and blowing out the back. Although there was no issue with the service it was just the lack of the technician cleaning up after the service. Company was more than willing to resolve the situation. But when you spend 500$ for a transmission service, my expectations were a lot higher. More
by TYW
Employees Worked With
Steve, Nicolas Galletti, Julie Winkler
February 12, 2021
Unfriendly front desk and person who checked me in wasn’t wearing a mask. He also got in my car without a mask. I understand medical exemptions and if that’s the case, that individual should not be allowed i wearing a mask. He also got in my car without a mask. I understand medical exemptions and if that’s the case, that individual should not be allowed in customer cars. I drove home with my windows down on a 20 degree day. Pandemic precautions may feel like overkill to some, but some of your clients take it seriously a d haven’t seen friends in a year, so it’s frustrating to have that put at risk by a business whose services I need but isn’t requiring the level of care mandated by the governor. He also seemed irritated when he couldn’t hear me through my mask and the plexiglass and was short with me. It wasn’t until I was halfway home that I realized he was the one getting in my car or I would’ve said something. More
by M
Employees Worked With
Nicolas Galletti
