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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.5
1,378 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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Showing 1,378 reviews

September 29, 2020

I have a 2017 Chrysler 300 with problems with the navigation. Unit was replaced at 17000 miles. New unit doesn’t work after 20000 miles. No longer under warranty. Apparently a common problem. Last Ch More

by DWALSH0455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julie Winkler
September 27, 2020

Jennifer Hawk did a very admirable job. She answered all my questions with knowledge of the product. I think she is a credit to your business. I wonder why she isn’t listed in your sales staff review, a ve More

by GACH.RICHARDS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
JENNIFER HAWK
Sep 28, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your experience! We believe that customer feedback is a valuable resource and we welcome your comments.

September 27, 2020

My husband and I just bought another Jeep from Lithia and cannot Thank Jennifer Hawk enough for making the transaction the best!! She is an asset to your company and I cannot understand why her name isn't li More

by MILLERS.SIX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hawk, Jon Stewart
Sep 28, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing how our customers have been supported. We are more than happy to have helped you and we look forward to working with you again. Take care!

September 25, 2020

My truck broke down on Thursday. The service department diagnosed the problem, ordered parts and had it repaired an back to me with a smile. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti
Sep 28, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We are thrilled to hear you are happy with your service yesterday. It was our pleasure to help you. Happy driving!

September 24, 2020

We so appreciated the professional, friendly and thoughtful customer service given by all involved. We felt they had our best interests in mind and communicated all possible options. Many thanks f More

by MCCOLLUM_3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Christos Dogas
Sep 28, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love hearing that you love your car! Please share with us the beautiful destinations you both end up taking down the road.

September 23, 2020

Jeff and John were great in helping me find a truck. They communicated well throughout and ensured I walked away confident in my purchase. Very happy with my experience. More

by COLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Berger, Jeff Boone
Sep 23, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We love our customers! Thank you for your review, we appreciate your business and hope you think of us the next time you need a new car!

September 23, 2020

Staff are easy to work with. Dealership is super clean. Love it if Lithia did a complimentary exterior wash at the time of service. Thanks More

by CONKLINCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler
Sep 23, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your experience. We look forward to working with you again!

September 23, 2020

They get the job done, and try to find best deal for your money. Making sure you go home happier than when you get there. More

by KRISMOORE138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stanger
Sep 23, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We are thrilled that you had an excellent experience. We appreciate you sharing your feedback!

September 23, 2020

Zachary was a great sales person low pressure and kept us informed on our new car. It was a pleasure doing business with him. Our new Jeep looks great and I’m looking forward to driving it. More

by LJAYNESJR
Recommend Dealer
Yes
Employees Worked With
Zachary Pyatt
Sep 23, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing who helped you today! We are thrilled to hear you had a positive experience. Happy driving!

September 23, 2020

Although I scheduled my service to be an oil change with 50,000 mile service all the service department did was do an oil change. Also I kept getting recall notices and wanted the recalls to be fixed howeve More

by DONPEARSALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 23, 2020 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We are grateful for your feedback and we appreciate your business.

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