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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 05, 2020
Thanks for fixing our turn signal issue and leaking radiator on our Dodge Durango! Jordan was extremely helpful, knowledgeable and thorough handling our repairs and setting us up with a loaner vehicle radiator on our Dodge Durango! Jordan was extremely helpful, knowledgeable and thorough handling our repairs and setting us up with a loaner vehicle. More
by ldderby
Verified CustomerEmployees Worked With
Jordan 5 Stars
August 05, 2020
Wonderful! Easy and quick purchasing experience. Highly recommend. Both Jen and Justin were great. Chris on the desk was great as well. Finance was quick in and Easy and quick purchasing experience. Highly recommend. Both Jen and Justin were great. Chris on the desk was great as well. Finance was quick in and out. Thank you! More
by JHOLLIS1
Employees Worked With
Jen Hawk, Justin Stanger
August 05, 2020
Great Service! Tony was helpful, knowledgeable, and courteous! The job was finished right on time. Very pleased with the scheduling, the timing of the service, and t Tony was helpful, knowledgeable, and courteous! The job was finished right on time. Very pleased with the scheduling, the timing of the service, and the job done! More
by Son's Ram
Employees Worked With
Tony
August 04, 2020
All around great experience. I got what I wanted and left a very happy customer. Thank you for making the experience easy and worth while. a very happy customer. Thank you for making the experience easy and worth while. More
by JESSRAE2005
Employees Worked With
Christos Dogas, Josh Charbonneau
August 04, 2020
Jennifer Hawk and Chris Dejulia made my new car experience exceptional. I've bought two new cars at Lithia Dodge and I wouldn't go anywhere else. experience exceptional. I've bought two new cars at Lithia Dodge and I wouldn't go anywhere else. More
by WILL43
Employees Worked With
Jennifer Hawk, Chris DeJulia, John Berger, Christos Dogas, Josh Charbonneau
August 03, 2020
Received Carfax notice of recall. Contacted Lithia, set up recall repair and 50000 mile service. Lithia service center helped us, picked up and serviced the jeep. Working good so far. up recall repair and 50000 mile service. Lithia service center helped us, picked up and serviced the jeep. Working good so far. More
by arleenh2003
Employees Worked With
Nicolas Galletti, Julie Winkler
August 03, 2020
Courteous, was done ahead of the estimated time to be done! Handled the social distancing very well and had a nice waiting area with access to beverages and snacks. done! Handled the social distancing very well and had a nice waiting area with access to beverages and snacks. More
by rickradoff
Employees Worked With
Jordan Geoff, Service Advisor
July 31, 2020
Now i know this doesn't happen every time but i couldn't give a 5 star rating this time.. My last service appointment was outstanding.. This one not so much.. Oily handprints on my hood of my 2020 RAM 1500. give a 5 star rating this time.. My last service appointment was outstanding.. This one not so much.. Oily handprints on my hood of my 2020 RAM 1500. Not to mention the oil that was smeared all over 2/3 of my left fender. Kinda disappointed. Then when i asked where my vehicle was parked. I was told it was in the row behind the wall to the left.. Couldn't find my vehicle. It was parked outside the entrance door and to the right.. Found it by hitting the remote start.. Love the sound of my truck.. Im sure the next service will be better because like i said the first was outstanding!! Lithia has a great bunch working for them and i know things happen when you get busy but sometimes you just have to slow down and ask yourself if i was the customer would this be acceptable? More
by RG
Employees Worked With
Service writer unknown
