Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

The staff at the service drop off were friendly and helpful. They explained what was going to happen , what the goal was to achive the best results. helpful. They explained what was going to happen , what the goal was to achive the best results. More

Had just bought my car there and found my key fob would not unlock my trunk. Told them about it and they sent me to the service department. Told the counter person and he asked if he could take it in the b not unlock my trunk. Told them about it and they sent me to the service department. Told the counter person and he asked if he could take it in the back. He came back saying he did get it open but needed a special battery from Toyota. They would have it there and fixed in 15 minutes! More

Service rep was nice treated me good listen to my complaints ended up kidding analysis that wasn't worth $0.10 let alone $100 I explained all that had been done and all I got was a maybe it's this an complaints ended up kidding analysis that wasn't worth $0.10 let alone $100 I explained all that had been done and all I got was a maybe it's this and the cost is $1,400 with no guarantees that's what's wrong I need to speak to somebody with mechanical knowledge of my Hemi before I spend any more money at your store More

The Service Dept. understood my vehicle issue. They had to order a part (the UConnect radio unit) and did so promptly and notified me when it came in. Service writer guy is named Yuri, I believe. Above a to order a part (the UConnect radio unit) and did so promptly and notified me when it came in. Service writer guy is named Yuri, I believe. Above and beyond in Customer Service skill set. More

Clean and friendly. Helped me look for what I needed. Didn’t have on lot at time but Dustin in the heat found a new intake that was in back of lot which met all my requests. Didn’t have on lot at time but Dustin in the heat found a new intake that was in back of lot which met all my requests. More

I had some issues with a used vehicle I purchased here that was a different brand than they sell/service. They told me to take the vehicle home to my local dealership and get it fixed, and they’d cover th that was a different brand than they sell/service. They told me to take the vehicle home to my local dealership and get it fixed, and they’d cover the costs, which they did. I understand mechanical issues can happen with used vehicles, not much you can do about that. They were true to their word and covered the repair costs for me. Wasn’t overly convenient but I appreciate them doing what they said they would. More

It was faster than I thought it would be. Everything I want in service. Super nice folks that care about what they are doing. Great job. want in service. Super nice folks that care about what they are doing. Great job. More

Clean friendly good service good selection of vehicles will use them in the future. will use them in the future. More

I had a scheduled oil change and tire rotationThe I had a scheduled oil change and tire rotation The service was very timely and cordial which I appreciated since the outside temp that day was about I had a scheduled oil change and tire rotation The service was very timely and cordial which I appreciated since the outside temp that day was about 108 degrees F More