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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

4.5
1,380 Reviews

10701 N Newport Hwy

Spokane, WA

99218

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1,380 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

May 01, 2021

I think that the service team should look at lights and wipers when someone comes in for an oil change. Expecting the customer to tell them what needs doing is a disservice. All they would need to do is lo More

by shannon.dempsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

"Thank you for sharing your feedback with us. We’re sad to hear you did not have a good experience. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue. "

April 30, 2021

Highly recommend Chris Dogas. He made the entire process easy and as quick as possible. Friendly, knowledgeable, helpful. Thanks so much for your help, Chris! More

by BRENNAN O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stewart, Christos Dogas
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you so much for leaving such a positive review! We appreciate your business and we look forward to helping you with your next car purchase.

April 28, 2021

Was very satisfied with the service for diesel oil and fuel filter change. Was in and out in less than my experience at other dealers. More

by bdmiller777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bowen
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your story! We take pride in providing excellent customer service.

April 28, 2021

Excellent customer service and services were completed in the estimated time. Yuriy kept me updated and was professional and kind. Overall a great experience. Thanks. More

by Diana B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuriy P
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

You have made our day by sharing your positive experience. We look forward to helping you again.

April 27, 2021

They did the recall fix, however the engine is still not right, and they told me that it is fine and that is how this transmission shifts. The problem is not the transmission, it's in the engine I'm pretty More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicolas Galletti
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

"We’re sorry to hear your service was not satisfactory. We’d love to learn how we can improve. Please call us at 877-548-4427 to reach our corporate Lithia Cares team or 509-321-7301 to speak directly with General Manager Scott Brewer so we can provide a solution to this issue. "

May 07, 2021 -

NONE3 responded

What are my options to get this fixed? Because of the recall my oil went low, then started cutting out. I immediately called as the problem started. They said check the oil, when I saw it was low I added almost 2 quarts. I took it to Lithia at the first opening I could. They did the oil burning recall, and said it runs normally, but it doesn't... The engine feels like it will seize up at any moment because of this. I do not feel I can trust that I will make it home every day, and worry for the safety of my child when he is in the car.

April 24, 2021

My service rep Steve Bowen was very friendly and accommodating. I would definitely recommend the service department to friends and family. I enjoyed my experience and will be returning in the future More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bowen
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for the great review! We appreciate your support and encouragement.

April 24, 2021

Normally quite pleased. (That's my review, but they Normally quite pleased. (That's my review, but they require at least 25 words for an review to be acceptable so here are the remaining words.) More

by Wes
Recommend Dealer
Yes
Employees Worked With
Some nice guy at service deak
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your thoughts. We love hearing our customers are happy with their experience. Take care!

April 23, 2021

Did not clear the oil change due code and did not reset air pressure from front to rear which set off a notice on my dash. More

by Dnfoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We appreciate your useful feedback. We look forward to helping you in the future.

April 23, 2021

Very clean, good Customer service with a Professional appearance & attitude. Very reliable & dependable. I would recommend to anyone looking a new or used vehicle or any vehicle services... More

by photomonkey3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Groff
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for a glowing review! We believe that customer feedback is a valuable resource and we welcome your comments.

April 22, 2021

A very relaxed shopping experience. Very friendly atmosphere. Everyone was very helpful answering any questions you had. Clean and comfortable area. I would shop here again and I would recommend Lith More

by KIDDDILLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe George
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for leaving a review! We’re here to help serve you in the best way possible. Enjoy your new ride.

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