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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,380 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Verified Customer
April 15, 2021
I had a nice appointment for an oil change and when I arrive I got there I got in right away. Service people great. I also had a coupon for service. arrive I got there I got in right away. Service people great. I also had a coupon for service. More
by Fancpants99207
Employees Worked With
Steve Bowen?
April 15, 2021
James Traphagan was very helpful and was able to work with me into getting in my new vehicle. He has great Customer Service and is easy to talk to. James made me a Lithia Customer for Life. James Traphag with me into getting in my new vehicle. He has great Customer Service and is easy to talk to. James made me a Lithia Customer for Life. James Traphagan was recommended to me from 2 friends of mine and I recommend you go see him. More
by SANCHEZSUSSIE3
Employees Worked With
James Traphagan
April 15, 2021
From sales to financing, to the service department, everyone gave us Great Customer Service. Thank you Payton, Rich, Diane and Matt too. John & Shari Clarke everyone gave us Great Customer Service. Thank you Payton, Rich, Diane and Matt too. John & Shari Clarke More
by JKSJClarke
Employees Worked With
Payton, Rich, Diane, Matt
April 15, 2021
Great from start to finish. The process was smooth and they beat out the bank rate I was preapproved for. Perfect experience. Couldn't ask for more. they beat out the bank rate I was preapproved for. Perfect experience. Couldn't ask for more. More
by LIKATORA
Employees Worked With
Christian , Jon Stewart
April 14, 2021
Great service and they were very quick! I was able to get an assignment done in their lounge with the wifi. I thank all those involved. an assignment done in their lounge with the wifi. I thank all those involved. More
by amber m
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
April 14, 2021
Horrible service!! Took my Journey in under warranty for transmission issue again for 3 time and was told nothing was wrong and check engine light came back on 2 days after was told nothing was wrong and st transmission issue again for 3 time and was told nothing was wrong and check engine light came back on 2 days after was told nothing was wrong and still shifting horribly!! And was charged 168 for them to fix nothing!! More
by SPAWNCW
Employees Worked With
Jordan Groff
April 14, 2021
Have had nothing but problems with this dealership in sales and especially service. Took my truck in for a Saturday appointment, dropped it off, they call me 30 minutes later and tell me they can’t fix i sales and especially service. Took my truck in for a Saturday appointment, dropped it off, they call me 30 minutes later and tell me they can’t fix it. Thanks for wasting my time!! This time was my company vehicle and figured a recall should be something they could handle, I guess not. My wife and I as of a couple years ago made the decision not to buy another vehicle from there and definitely not use the service Dept. But because it is only 10 minutes from our house I thought it to be convenient for this recall. I should have known better. 0 out of 10 for this dealership as a whole. More
by Nothing
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
April 14, 2021
This was my first experience using this dealership's service department with my vehicle. I was surprised that an oil change did not come with a tire rotation included with the service. I was charged $30 service department with my vehicle. I was surprised that an oil change did not come with a tire rotation included with the service. I was charged $30 for having my tires rotated which I felt was extremely high. Mini dealerships offer this with their oil change service and feel Lithia should follow suit. More
by pacpark4
Employees Worked With
Steve Bowen
