Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,380 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
March 23, 2021
there’s no point to even say much. Nothing ever changes with the customer service here. Walked into my appointment and told that they can’t find my appointment in the system. Told me to wait a minute and with the customer service here. Walked into my appointment and told that they can’t find my appointment in the system. Told me to wait a minute and had me standing there for 10 minutes & ignored . Finally a guy asked if I had been helped. honestly I hate this location. More
by Sunboxer77
Verified CustomerEmployees Worked With
Julie Winkler
March 22, 2021
Check in covered well.I had to call after 5 hours for a Check in covered well. I had to call after 5 hours for a promise of 2-3 hours. “Just got done? Check out just okay first time! Got in truck to leave, Check in covered well. I had to call after 5 hours for a promise of 2-3 hours. “Just got done? Check out just okay first time! Got in truck to leave, engine didn’t run right lot of hesitation, decided to give it time to clear itself. 3 stop on way home each time starting up same thing! Got home asked if I could bring it back NEXT week. I said no I gave you 1/2 day today. On hold, can you bring it back tomorrow. Back next day. Got a call 4 hours later, ready to go. Now hesitation is only when cool or cold engine!?!? Please help me!!! More
by Jer
Employees Worked With
Tasha Ostapenko
March 17, 2021
Two trips to solve the same Issue. It cost us time and money driving there and back. We sort of figured since you service Dodgers you might be able to work on our Durango. I think you finally got it fixed money driving there and back. We sort of figured since you service Dodgers you might be able to work on our Durango. I think you finally got it fixed for which we are grateful. More
by Wahlquist65
Employees Worked With
Nicolas Galletti
March 16, 2021
I bought a new Jeep from Jen Hawk and Justin.I felt very I bought a new Jeep from Jen Hawk and Justin. I felt very taken care of. It was a great experience. I would recommend this place. Kimi Emerson I bought a new Jeep from Jen Hawk and Justin. I felt very taken care of. It was a great experience. I would recommend this place. Kimi Emerson More
by KEMERSON2
Employees Worked With
Justin Stanger, Josh Charbonneau, Jennifer Hawk
March 16, 2021
Chris was informative and very easy to work with. We were both pleasantly surprised with the experience. We would recommend working with Chris to all our friends and family both pleasantly surprised with the experience. We would recommend working with Chris to all our friends and family More
by BSTEWARD1
Employees Worked With
Christos Dogas
March 16, 2021
This is my 2nd time purchasing a vehicle from this dealership. I had a great experience both times and will definitely be back in the future. dealership. I had a great experience both times and will definitely be back in the future. More
by SHAWNASHELTON
Employees Worked With
Jon Stewart, Zachary Pyatt
March 16, 2021
Great service and spent the time to really research the best options to purchase regardless of if the purchase ended up with Lithia. Thank you for the quality service best options to purchase regardless of if the purchase ended up with Lithia. Thank you for the quality service More
by Mtwright.1017
Employees Worked With
Jon Stewart, Nicolas Galletti
