Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,380 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
March 25, 2021
Finding my perfect truck was easy with their knowledgeable team. Will buy from them in the future! Thank you for all of your assistance lithia! knowledgeable team. Will buy from them in the future! Thank you for all of your assistance lithia! More
by AP0816JP
Verified CustomerEmployees Worked With
Christos Dogas
March 25, 2021
John in sales had great service. Did everything said you would.take care of on time. Painless experience and exceeded expectations. I would recommend John. would.take care of on time. Painless experience and exceeded expectations. I would recommend John. More
by COFFINFARM
Employees Worked With
John Berger
March 24, 2021
Wonderful customer service!! Friendly staff and high quality work. Always bring my Jeep here for service because I know it will be done with the best quality. quality work. Always bring my Jeep here for service because I know it will be done with the best quality. More
by suzanne_gaia
Employees Worked With
Yuriy Papush
March 23, 2021
Working with Greg Tiemann was a pleasure. My husband and I were more than pleased with his attention to detail from start to finish. Yes I were more than pleased with his attention to detail from start to finish. Yes More
by HJANIE15
Employees Worked With
Josh Charbonneau, Greg Tiemann
March 23, 2021
With the exception of getting to the DMV and the title application paperwork was for Oregon instead of Idaho and spending an hour there trying to get the title agent to send over the correct paper when it application paperwork was for Oregon instead of Idaho and spending an hour there trying to get the title agent to send over the correct paper when it should have only taken a few minutes, everything was great. More
by TRICIAKRISHER
Employees Worked With
Jon Stewart, James Traphagan
March 23, 2021
I always have had a great experience. The service people are super nice! I love the reminders of when service is needed and they have been great to work with. are super nice! I love the reminders of when service is needed and they have been great to work with. More
by ksouers
Employees Worked With
Josh, Julie Winkler, Jordan Groff
March 23, 2021
I purchased a brand new Jeep Grand Cherokee 2 years ago from this dealership. Not that long after purchasing the radio sounded very bad and would make popping noises. I took my vehicle back multiple times from this dealership. Not that long after purchasing the radio sounded very bad and would make popping noises. I took my vehicle back multiple times to the service department and continued to have the same problems. Eventually the problems got worse where my radio would freeze and volume was totally off. Some days it would work some days it didn’t. I took the vehicle back in and had the service guy call me and tell me since they couldn’t duplicate it and there was nothing they could do. He also began to tell me I needed the Uconnect service plan in order to get Bluetooth and going on about how I didn’t have XM radio subscription either. Not addressing any of my concerns. I pleaded with him that I have had issues with my radio for two years now and I am tired of this not getting it resolved. I asked to speak with the manager or anyone that could help me escalate this. He refused and said he was the one to talk with and his manager was out of town. Very rude and belittling. He gave me no choice but to hang up with him and reach out to the General Manager of the dealership. The general manager was helpful and seemed very concerned about my issue. He was able to escalate and order a new radio. I have had nothing but great experiences with the dealership but the one seed in the service department made for a terrible experience. More
by chelleoshaughnessy
Employees Worked With
Yasha
March 23, 2021
We had a great experience here! We were just planning on looking for a truck that day, and ended up getting a really great deal. Great customer service and it felt like the whole paperwork process flew by! looking for a truck that day, and ended up getting a really great deal. Great customer service and it felt like the whole paperwork process flew by! :) More
by EDMONDSFAM4
Employees Worked With
Greg Tiemann
March 23, 2021
Good service department. Friendly service manager. Timely appointment and work. Location is convenient to our neighborhood. We will be back when we get our car top carrier to be installed. Timely appointment and work. Location is convenient to our neighborhood. We will be back when we get our car top carrier to be installed. More
by edwinsbennett
Employees Worked With
Service departmenty
