Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

I came in to buy a license plate cover and left with a new car!! Thank you Justin I love my new Jeep, it’s beautiful!! new car!! Thank you Justin I love my new Jeep, it’s beautiful!! More

Very good service, Jennifer and her trainee were very understanding and patient with our selection process and working with us to get a good price. Good job!!! understanding and patient with our selection process and working with us to get a good price. Good job!!! More

First off,The gal that scheduled the appt said 30minute appt. I was there 1.5hrs. It’s okay but may not want to tell customers that. Second, the oil change type was not discussed By the rep who checked appt. I was there 1.5hrs. It’s okay but may not want to tell customers that. Second, the oil change type was not discussed By the rep who checked me in. They technician used regular standard oil for 49.99 and synthetic would have been the smart option. I feel your dealership wants is negligent wanting customers to come in every 3,000 miles to feed productivity. As a consumer synthetic makes more sense. Who wants to come every 3,000 miles and wait 1.5 hrs. I paid for A tire rotation also, hoping that was completed. I called and left a message about this issue to a female sales person since the service phone rang and rang. She said she would pass the note to the rep. He has yet to call and that was yesterday More

Justin was our guy super impressed with how easy he made everything excellent customer service would Definitley recommend Lithia dodge Spokane to anyone without hesitation everything excellent customer service would Definitley recommend Lithia dodge Spokane to anyone without hesitation More

I went into the dealership thinking that I was not going to be able to leave with a new car. Sarah and Jon worked past closing time to make sure that I could and with the best rates possible. to be able to leave with a new car. Sarah and Jon worked past closing time to make sure that I could and with the best rates possible. More

I was definitely the youngest one there requiring help but they were super helpful and got me in and out very quickly! 10/10 recommended. but they were super helpful and got me in and out very quickly! 10/10 recommended. More

I was very satisfied with the work done. I was able to easily schedule an appointment and the vehicle was ready close to the time I was quoted. I was given an estimate of $ 145 but the cost without sales easily schedule an appointment and the vehicle was ready close to the time I was quoted. I was given an estimate of $ 145 but the cost without sales tax came to $ 537. This was discussed before maintenance was begun. However there was some misunderstanding as to what was broke and needed replacing. The paper work I received clarified that. The service person I worked with, Steve, was very helpful and professional. More

Stopped in for quick test drive, after finding car on the internet. Very friendly staff. The experience was good one, would recommend lithia to friends and family. internet. Very friendly staff. The experience was good one, would recommend lithia to friends and family. More

Worst costumer service ive ever experienced. I would rather give no stars than one. They would not talk to us on the phone. Would return calls but always a couple days late. If we wouldnt have got ram i rather give no stars than one. They would not talk to us on the phone. Would return calls but always a couple days late. If we wouldnt have got ram involved, we still would have a broken truck. They didnt know who to send the warranty paperwork to. Im done actually, im only dojng this cause lithia sucks. You want the rest of my review read the one i posted on google. And i sold my ram and bought a ford. Will never buy a ram, dodge, chrysler, jeep. Any of those brands. And i make sure to tell everyone what a piece of crap your dealership is. But your reviews say a lot. Most people think you suck too. So good luck. More

Great service! Honest Mechanics! Got the repair done much faster than we expected. Made sure our Acura was well taken care of. Thank you very much. faster than we expected. Made sure our Acura was well taken care of. Thank you very much. More