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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
Spokane, WA
1,380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,380 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Spokane
February 17, 2021
Service personnel were excellent and got my recall and oil change done in short order. Waiting on sales floor was another matter. Salespeople seemed to have complete disregard for state requirements to oil change done in short order. Waiting on sales floor was another matter. Salespeople seemed to have complete disregard for state requirements to wear masks. One woman walked within a few feet of where I was sitting several times without a mask. Apparently your staff needs to wear masks when they enter the dealership and have better regard for your customers. I will not be returning More
by chatabean
Verified CustomerEmployees Worked With
Nicolas Galletti
February 17, 2021
My engine and oil light came on after having it serviced by Northwest tire so I took the car back to them. They're another reputable outfit. After finding the problem codes told me what the problem was an by Northwest tire so I took the car back to them. They're another reputable outfit. After finding the problem codes told me what the problem was and how much they would charge for repairs, I told them I had insurance to cover the cost, but I had to have a Dodge dealership do the repairs. Lithia did the repairs and further checked out the van and found that the brakes were just about gone. While they done the original repairs they repaired all that was needed and got me back on the road. All Lithia personnel were very good and informative with me. Thank you More
by dancarver53
Employees Worked With
Nicolas Galletti
February 17, 2021
We did 90% of our sale over the phone and it was very smooth! We negotiated, then drove from Post Falls and did a quick test drive. We love our Durango!! Signed paperwork quickly and we’re happily on our smooth! We negotiated, then drove from Post Falls and did a quick test drive. We love our Durango!! Signed paperwork quickly and we’re happily on our way. Thank you so much Justin! More
by BRADENM450
Employees Worked With
Justin Kim, Jon Stewart
February 17, 2021
Brought my Jeep in for a new battery. Service was good but over $400 for a new battery seemed very high. My husband just had his replaced for a little over $200. Not sure why the cost, I didn’t ask or que but over $400 for a new battery seemed very high. My husband just had his replaced for a little over $200. Not sure why the cost, I didn’t ask or question until my husband told me how much he had paid. More
by HENRYCF
Employees Worked With
Nicolas Galletti, Julie Winkler
February 17, 2021
I was not impressed. You tried to take us. We brought brand new key fob and the one we received with the car. You stated that we did not and tried to charge us. Then you had a miscellaneous charge that brand new key fob and the one we received with the car. You stated that we did not and tried to charge us. Then you had a miscellaneous charge that should not have been. More
by ehenry5883
Employees Worked With
Nicolas Galletti
February 17, 2021
Salesman was great and knew his job perfectly. He talked me into paying full price and I never do that. I was disappointed they didn’t fill the fuel tank before we left. It was empty me into paying full price and I never do that. I was disappointed they didn’t fill the fuel tank before we left. It was empty More
by REGGIEGEORGE92Y
Employees Worked With
Justin Stanger
February 16, 2021
Have been using Lithia for 3 yrs with great service until latest visit which was felt very rushed and very poor communication . Would not recommend! latest visit which was felt very rushed and very poor communication . Would not recommend! More
by MINOR.CESAR
Employees Worked With
Julie Winkler
February 16, 2021
Got my first oil changed on my 20 Gladiator. Service was quick and friendly. Would highly recommend service and sales at this dealership. Employees were friendly and helpful quick and friendly. Would highly recommend service and sales at this dealership. Employees were friendly and helpful More
by JUSTDANSFARM
Employees Worked With
Nicolas Galletti, Julie Winkler
February 16, 2021
Easy to deal with. Took awhile to get the vehicle but were very responsive to request for updates. This was a great experience. Thanks so much. were very responsive to request for updates. This was a great experience. Thanks so much. More
by COURTNEYHILMES
Employees Worked With
Justin Kim was our point of contact. Richard Skordas was the person who assisted with the signing of papers
February 16, 2021
Service was excellent drove right up and was helped right away all staff was very friendly .I would recommend this dealership to anyone looking for work to be done away all staff was very friendly .I would recommend this dealership to anyone looking for work to be done More
by CHRISSOUTHERN70
Employees Worked With
Nicolas Galletti
