Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

The service I received was excellent. I was able to schedule an appointment, drop off my car and pick it up with no trouble at all. Very good service center. I look forward to doing business with them schedule an appointment, drop off my car and pick it up with no trouble at all. Very good service center. I look forward to doing business with them again. More

Jennifer Hawk knows how to deal with people! Lithia did well , when Jennifer was hired. Jennifer represented Lithia with professionalism and caring. Please congratulate her well , when Jennifer was hired. Jennifer represented Lithia with professionalism and caring. Please congratulate her More

Julie was great—friendly, helpful, professional. The work took much longer than expected and I’m not sure why — I didn’t push for details but Julie checked into it for me. While waiting, I overheard an work took much longer than expected and I’m not sure why — I didn’t push for details but Julie checked into it for me. While waiting, I overheard another sales rep talking about how they were “going to change the story” about another vehicle before calling the owner back. Like any business, there’s a mix of people and the bottom-line is the primary goal overall. You go to the dealership for a reason anyway—you want value, and you’ve gotta pay for it. I try to just deal with Julie and go in knowing it is what it is. Most of the time it’s all good! More

The service writer that I had his name was Josh I believe but he did a wonderful job Trying to keep wife and I happy but he did a wonderful job Trying to keep wife and I happy More

I Just wished that you would have been more specific about what undercarriage work needs addressed for my vehicle and how soon it needs to be done about what undercarriage work needs addressed for my vehicle and how soon it needs to be done More

thought I was bringing my car in to have a lot of work done but it turned out it was an easy fix that the gentleman did himself for free. Very impressed with the quality of service! done but it turned out it was an easy fix that the gentleman did himself for free. Very impressed with the quality of service! More

The service person was great. He was quick and friendly. The work was finished quickly as well. No problems. The area to wait was pleasant and comfortable. The work was finished quickly as well. No problems. The area to wait was pleasant and comfortable. More

Worth the trip to the Northside. Jennifer was very knowledgeable and responsive to all my questions. She was accommodating to my schedule and went the extra mile to get me thru the process a soon as knowledgeable and responsive to all my questions. She was accommodating to my schedule and went the extra mile to get me thru the process a soon as possible More