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Lithia Chrysler Dodge Jeep Ram FIAT of Spokane

Spokane, WA

Overview
Reviews
Vehicles
4.5
1,379 Reviews
Call Dealership (509) 565-3501
View Awards

10701 N Newport Hwy

Spokane, WA

99218

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Showing 761 service reviews

August 06, 2025

Called to schedule a appointment for a recall for my ram pickup. They took my phone number and never called back. So I called again and got a computer voice said I needed to set up an account so I hung up. More

by Randy
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Groff
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Aug 07, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Hello Randy, thank you for leaving feedback. It is unfortunate to hear about the trouble you've had setting up an appointment as we strive for high communication and customer experience. Please reach out to me directly so I can assist you in scheduling your recall service promptly. Thank you. Jordan Groff - Service Manager - 509-321-7318

April 24, 2025

Yuriy in your service department is the greatest. he cares about his customer's and goes well beyond for them. It was going to be longer than they thought so he offered us a loner so we could do thin More

by debandallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuriy, he was great and was on top. It was going to take extra time to get the parts for the repair, so he got a
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Apr 25, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for sharing your experience with Yuriy and the team at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane! We're delighted to hear that he went above and beyond to ensure your visit was smooth. We appreciate your feedback, and we're here whenever you need us!

April 18, 2025

Very helpful and knowledgeable throughout the whole process of which I had gone through with my truck. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuriy
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Apr 18, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Craig, we're delighted to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane was helpful and knowledgeable during your truck process. Thank you for sharing your experience!

April 16, 2025

Was told it would take 4 - 5 hours and it did. Kept me informed of work. More

by laymanhaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Groff
Report | Print
Apr 18, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for this positive rating. As always, your business is greatly appreciated, and we hope to have you back at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane for your next due service.

April 15, 2025

We had some confusion on where my new Grand Cherokee Limited was supposed to be treated at but we resolved the situation. I wish something would have been offered for all the confusion and time I spent More

by Tsosie and Kathy June
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony with sales, positively excellent. I believe the lady name was Dawn with getting my Grand Cherokee Limited interior/exterior detailed correctly according to my lifetime warranty
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Apr 16, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Tsosie and Kathy, thank you for sharing your experience with us at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane. We apologize for any confusion and appreciate your patience in resolving the situation. Your feedback is valuable to us as we strive to improve our services!

April 14, 2025

Kept us informed of each step, quick service and professional attitude. Yurey was a great representative of the company! More

by chaplaingino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yurey
Report | Print
Apr 14, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We're delighted to hear that Yurey provided you with excellent service at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane. Thanks for sharing your experience!

April 05, 2025

Dont buy from them if you expect good service after your purchase. Service, parts and operators dont answer, but sales and finance do. Cant get phone calls or texts from their service department and quote More

by Rkleinpaste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh in Service
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Apr 09, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

It's concerning to hear about your experience with our service department. We strive for excellent post-purchase support, and it seems we've fallen short here. Please reach out directly so we can address these issues and assist you further. Thank you, Jordan Groff - Service Manager - 509-321-7318

April 02, 2025

The service department is fantastic. I really feel heard if I have any concerns. They are also super fast when fixing any issues. More

by Ashleyrrenner21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 04, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

We're delighted to hear that our service department at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane has been attentive and efficient for you. Thank you for sharing your experience!

April 01, 2025

Friendly, clean, comfortable. ..service visit. Friendly, clean, Friendly, clean, comfortable...service visit. Friendly, clean, comfortable...service visit. . More

by soren2c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti
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Apr 03, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Thank you for highlighting the friendly and clean atmosphere at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane! We're delighted to know your service visit was comfortable. We appreciate your feedback and look forward to serving you again!

April 01, 2025

They were very helpful, and they got everything done in a timely matter. They had even said it would be about noon when they got done, but they got done sooner. More

by Charlie C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Galletti, Julie Winkler, Jordan Groff
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Apr 03, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Spokane responded

Charlie, we're delighted to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Spokane exceeded your expectations with their efficiency. Thank you for sharing your experience!

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