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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Eugene, OR
2,342 Reviews
Lithia Chrysler Jeep Dodge Ram of Eugene is focused on providing customers with an honest and simple buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Dodge of Eugene, in Oregon's southern Willamette Valley, joined Lithia Motors in December 1996 after being acquired from the Milford G. Roberts family of dealerships. The Chrysler and Jeep franchises were purchased from Emerald Automotive Group, Inc in January 2005.
Lithia Chrysler Jeep Dodge Ram of Eugene sells new Chryslers, Dodges, Ram trucks, and Jeeps in addition to used cars, trucks, and SUVs - vehicles that meet Chrysler Dodge's demanding standards for quality and pass a meticulous certification process.
It's easy to shop at Lithia Dodge of Eugene from anywhere on the I-5 corridor because we're just down the road from Springfield, Cottage Grove, Sweet Home, Junction City, Coos Bay, Veneta Oregon and just about anywhere in the greater Lane County, Willamette Valley area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,342 reviews
September 11, 2023
They have always treated me with respect and kindness, and have always done a great job and have always done a great job More
by daddydstrickland
Verified Customer
Helpful September 10, 2023
Initially when calling in to make an appointment for an oil change and to fix the leaking gasket on my truck’s oil pan, I sat on hold for a loooong time and never reached anyone. I sent a email requesting oil change and to fix the leaking gasket on my truck’s oil pan, I sat on hold for a loooong time and never reached anyone. I sent a email requesting a phone call/appointment and never received a response. After the lack of personal contact from Lithia Dodge, I decided to come in for a quick service oil change and asked to have the leaking oil pan reviewed and fixed if possible. The oil was changed and I was told that I had to schedule an appointment to have the gasket fixed. The first appointment was three weeks later. The service I received from Nicole throughout the process was stellar and I would give her an A+! However, I was surprised to learn that it would cost $1,000 and 2-days to fix an oil pan gasket, i delayed picking it up a third day, which was on me..Nevertheless, paying $1K and having to wait 2-days for an oil pan gasket is absurd! It would seem that this Lithia location has had a mass exodus of people both up front and in the shop, which is not surprising because every-time I have come by for an oil changed over the last two years, everyone seems really unhappy, which I have relayed on previous surveys. Lastly, my truck wasn’t even washed when I picked it up, which I had requested. After spending $1K for replacing an oil pan gasket, it would seem a wash would be included! Overall, the only thing this location will do on my truck moving forward are the lifetime oil changes! However, please thank Nicole for her excellent service! You all need more folks like her! More
by Bigdon0660
Employees Worked With
Nicole was awesome!
September 07, 2023
Everything that was promised was delivered. The sales staff and service staff were a pleasure to work with. The sales staff and service staff were a pleasure to work with. More
by LINKMISSING22
September 05, 2023
This dealership was a pleasure to work with . The process from the beginning to the end was exceptional. The process from the beginning to the end was exceptional. More
by Joe hubbard
September 05, 2023
Had trouble getting running boards that were promised when I bought the Jeep. Also, no oil change was done when I bought the jeep like they promised. when I bought the Jeep. Also, no oil change was done when I bought the jeep like they promised. More
by NA0
