Guy Germann

In 2006 we were shopping for a new Ram. I was driving a 2001 Ram 2500 4x4 6 speed stick shift. Loved it towing in the mountains , but hated it in the city. Eugene Lithia had a diesel sho I was driving a 2001 Ram 2500 4x4 6 speed stick shift. Loved it towing in the mountains , but hated it in the city. Eugene Lithia had a diesel shortbed quad on their lot and we eventually came to terms. ALTHOUGH I nearly walked out! Would you believe they refused to give back my keys after they test drove my trade in? Oh they played several hardball tricks on me, but I can be just as nasty too, but they were wearing me down and that’s something that you are at a disadvantage with as they can get other salesmen in to relieve them whereas I’m stuck there and the danger is getting so xxxx tired that you’ll just sign to get out of there! I fought it out, and swore “Never Again!”. But 12 years later I stopped by to see what’s up now. This time they lowballed my trade. The one they sold me! My O6’ Ram 2600 quad Diesel 4x has 105k miles and in perfect shape. I’ve kept it up, just because it’s easier that way, but the truck has been good to us. Once the computer went out and I replaced the catalytic converter. It’s 18 years old and I’m leery about trading it in for a song. Yet my wife already warned me “I’m not having two trucks in the driveway!” What’s a guy to do? I’m getting old & tired and not looking forward to tangling with the saleslot predators. I worked in the industry years ago and you should hear what they call us when we can’t hear them. They regard us with disdain, and rob us blind all the while shaking your hand & smiling; acting like your best friend! You know to beware. It’s just that they wear you down. Don’t be a nice guy. Sharpen your pencil & gird yourself for WAR! It’s a shame it’s like this. But it is. If you think it isn’t, I want to show you some property I have in Florida!”…. More

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Im disappointed that I have to give them one star. Their service department doesn’t deserve it. Do not dismiss the bad reviews. These are accurate warnings and similar to what our family experienced. Their service department doesn’t deserve it. Do not dismiss the bad reviews. These are accurate warnings and similar to what our family experienced. Beware More

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Good service, timely and professional. Service staff were respectful and keep me informed about the status of my vehicle. Service staff were respectful and keep me informed about the status of my vehicle. More

by PHORSTAP Verified Customer Verified Customer

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Had trouble getting running boards that were promised when I bought the Jeep. Also, no oil change was done when I bought the jeep like they promised. when I bought the Jeep. Also, no oil change was done when I bought the jeep like they promised. More

by NA0 Verified Customer Verified Customer

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Very friendly and helpful staff! Very clean and nice dealership with great inventory and prices Very clean and nice dealership with great inventory and prices More

by JEFRAM941 Verified Customer Verified Customer

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I was sold a lemon by this dealership. . would definitely not recommend.. have had several codes on 3 days after buying it, until now about 6 months later.. . would definitely not recommend.. have had several codes on 3 days after buying it, until now about 6 months later.. More

by KT Verified Customer Verified Customer

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The service advisor was rude and dismissive and almost let me drive away with an oil leak. let me drive away with an oil leak. More

by Bncef89 Verified Customer Verified Customer

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I had an awesome experience with lithia dodge e very body was as always wonderful to work with very body was as always wonderful to work with More

by ROBERTLSAMS644 Verified Customer Verified Customer

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They are always there to help a person out. I don't have to wait to get service. What I really like is I can just drop in and they change my oil without an appointment. I don't have to wait to get service. What I really like is I can just drop in and they change my oil without an appointment. More

by BIGKINGTERRY Verified Customer Verified Customer

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Service intake woman is hyper-stressed and flighty, with false reassurances, and has made mistakes interpreting my servicing needs when looking on computer. Tire rotation at oil change/multi-point check ser false reassurances, and has made mistakes interpreting my servicing needs when looking on computer. Tire rotation at oil change/multi-point check service resulted in rough, shaky, knocking ride, Returned twice for a fix, including tire balance, but still pulls to the right. Windshield wiper spray spits watered-down watery spray, is very subpar in performance. Car still making off-kilter knocking sounds that increase with speed. Frankly? The impression I get: the mechanics are cutting corners/not getting the job done… or don’t know what they’re doing… service intake is stressed and incompetent, and corporate cutbacks on the servicing sector overall are a liability. I have been faithful to brand, but neither trust recommend this dealer’s service. More

by NANCYFRY.EARTHLING Verified Customer Verified Customer

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