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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

3.8
2,352 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,352 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

July 08, 2023

The reason I've stayed with lithia for so long is the service and trust I've gotten all these years I haven't been let down usually I've been let I move on thank for that good management have a good year More

by HOTCARGUYGOMES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It's all a good experience
Jul 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Sam Barnard, Service Manager

July 08, 2023

Service was amazing! Very nice and thorough! Would recommend to anyone!!! A+ for professionalism, cleanliness and super fast timing! Keep up the excellent work! More

by THEPUGLISIFAMILY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There were a few that helped me.
Jul 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you on your next visit. Sincerely, Sam Barnard, Service Manager

July 08, 2023

We towed our dead Jeep in behind our motorhome without an appointment . Jacob got us all checked in and told us their next appointment was 3 weeks out. Within a few days they worked us in and determined the More

by gold toad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mayes
Jul 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lithia Chrysler Jeep Dodge of Eugene. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Sam Barnard, Service Manager

July 07, 2023

Dropped my jeep off to have work done. Needed a new engine installed. Once work was all done and i was told it was ready for pick up i came back from another state to be told it was not re More

by wyattstrang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob mayes
Jul 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Sam Barnard, Service Manager

July 07, 2023

Honestly wasn’t bad at first everything was going good. I bought my vehicle and not even 2 hours later I had to take it back, it took my 5 times taking my jeep back until it was actually fixed the right wa More

by MHUESTIS97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Lamboy
Jul 11, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Lithia Chrysler Jeep Dodge of Eugene does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Sam Barnard, Service Manager

July 07, 2023

They’ve been incredibly helpful and informative each time I’ve brought one of my cars in for service. More

by BRBRIGGS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lamboy
Jul 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Sam Barnard, Service Manager

July 07, 2023

Prompt attention and same day oil change and tire rotation has been so convenient, been taking in my vehicle for 11 years now. More

by EDNADENISE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mosley
Jul 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Barnard, Service Manager

July 07, 2023

Great friendly and speedy service, we especially appreciate Austen Davis! Carry on with your excellence service! More

by Pvbrown54
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Leighton
Jul 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you down the road. Sincerely, Sam Barnard, Service Manager

July 04, 2023

Service was excellent after we determined the problem all employees courteous Would recommend your service More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Pinz front desk
Jul 05, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Barnard, Service Manager

July 03, 2023

Terrific Communication and Service, quick diagnosis and detailed discussion regarding what was urgent and what could wait More

by wes.trunnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Jul 03, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Sam Barnard, Service Manager

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