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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Name: Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Address: 2121 Martin Luther King Jr. Blvd, Eugene, OR, 97401, US
Telephone: (541) 225-5431
Rating: 3.9

3.9

2,351 Reviews

2121 Martin Luther King Jr. Blvd, Eugene, Oregon 97401

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Sales: (541) 225-5431

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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

3.9

2,351 Reviews

Call Dealership (541) 225-5431

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2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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3.9

2,351 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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2,351 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

November 01, 2020

SERVICE VISIT

Garbage service dept. I bought my truck from here and get it serviced where I buy. Always done that. They told me even though their service dept is open, they can't help me with diagnostics on the weekend. I it serviced where I buy. Always done that. They told me even though their service dept is open, they can't help me with diagnostics on the weekend. I told the guy its my only day off, you're open, help me out, and they declined to help. I called Chrysler and they made them make me an appointment to help. They completely blew me off when I brought the truck in. They were supposed to be listening for noise in the cab, but had my AC at max, and some country station on with the volume at 30. Maxed out. Absolutely ridiculous. I went ahead and filed a formal complaint with Chrysler. Will never come back here for anything. More

by Curtis Rowe

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

David Franklin, Joel Hazen

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October 28, 2020

SALES VISIT - NEW

Royce was great to work with buying the vehicle was very easy, we have purchased our last 2 vehicles here and we will be back again!! easy, we have purchased our last 2 vehicles here and we will be back again!! More

by RP68CAMARO

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Devin Pratt

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Nov 02, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Ryan Brown, General Sales Manager

October 27, 2020

SERVICE VISIT

You got us in quick and fixed the major issue on my Jeep. You then helped do my maintenance that was needed. Overall an amazing job and you wasted no time. You then helped do my maintenance that was needed. Overall an amazing job and you wasted no time. More

by Paige Q

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

David Franklin, Joel Hazen

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Oct 29, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review, Paige! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Joel Hazen, Service Manager

October 26, 2020

SALES VISIT - USED

Our experience at Lithia Dodge was great! Justin had our Passat waiting for us to test drive. The easiest car purchase ever! Highly recommend this dealership. our Passat waiting for us to test drive. The easiest car purchase ever! Highly recommend this dealership. More

by BLONDE5775

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Justin Leighton

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Oct 29, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Ryan Brown, General Sales Manager

October 24, 2020

SERVICE VISIT

David Franklin is the reason I do business with Lithia Dodge in Eugene. Period!!! He is honest, caring and a credit to your business.l Dodge in Eugene. Period!!! He is honest, caring and a credit to your business.l More

by STEENMT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Blake Bleisch, David Franklin

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Oct 29, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your great review! We're glad to have David on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ryan Brown, General Sales Manager

October 18, 2020

SERVICE VISIT

I was the dodge to rave my the front window they reprogram. They did a great job the office people were very good and friendly. reprogram. They did a great job the office people were very good and friendly. More

by Frosty46

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Employees Worked With

David Franklin, Joel Hazen

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Oct 21, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Matthew Sidman, Service Manager

October 12, 2020

SERVICE VISIT

Always received great service when Mike was there. Last 2 times I had to deal with Chase who did not put my appt on the books twice, never apologized never even acknowleged that he did not put my appts on 2 times I had to deal with Chase who did not put my appt on the books twice, never apologized never even acknowleged that he did not put my appts on the books. More

by dhilda1261

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Chase and I would rate him a zero

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October 11, 2020

SERVICE VISIT

I can count on them to take care of my vehicle and let me know what I need in the future. Promote, professional service Always!! know what I need in the future. Promote, professional service Always!! More

by JHOPEWELL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

David Franklin, Joel Hazen

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Oct 14, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Matthew Sidman, Service Manager

October 09, 2020

SERVICE VISIT

They did Quick work for me. They Fixed the issue. Then Fixed the issue caused by the fixed issue as well. No Charge! Good stuff. Fixed the issue caused by the fixed issue as well. No Charge! Good stuff. More

by ANT_2ONIO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tim

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Oct 13, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia Chrysler Jeep Dodge of Eugene, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Matthew Sidman, Service Manager

October 06, 2020

SERVICE VISIT

Not bad. Although the answer to a problem with the emergency brake was to jam on it as hard as I can then release. This would allow the pedal to fully extend. I don't think the answer should be to do emergency brake was to jam on it as hard as I can then release. This would allow the pedal to fully extend. I don't think the answer should be to do this. Seems more abusive to the equipment. More

by cfrederick1997

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Employees Worked With

Joel Hazen

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Oct 08, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Matthew Sidman, Service Manager

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

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2,351 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

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