Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Eugene, OR
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2,377 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
If I need to buy again, xxxx yes. Went to look with my wife. We were able to walk the lot undisturbed and found what we were looking for. Went inside for a sales rep and John was ther Went to look with my wife. We were able to walk the lot undisturbed and found what we were looking for. Went inside for a sales rep and John was there with a smile. He was very knowledgeable about the Ram and worked WITH us, not on us, as we made our decision. We received a very fair price for our trade and no pressure for any up-sale items. For financing, Devin worked to find up the best rate. After all was signed and we were transferring items to the new pickup, Devin came out and asked if we were interested in an even lower rate. That is how customer service cane be defined. All of this in 3-1/2 hours, arrival to departure. After the sale, we wanted to add power running boards to the Ram. John helped with that as well and got us a price that made a 300 mile round trip very worthwhile. Again, no profit to him, but a demonstration of true customer service and John’s character. Fair pricing and great customer service. I have and will continue to recommend Lithia and John to those looking for a vehicle. More
I’ve had less than positive experience at other Lithia dealerships. This was different. CJD was able to provide the vehicle I wanted and the salesmen who helped we’re knowledgeable and professional, parti dealerships. This was different. CJD was able to provide the vehicle I wanted and the salesmen who helped we’re knowledgeable and professional, particularly Mr Hindman who provided a wealth of information and worked with the managers to put this sale together with terms I could acceptI love the Jeep, by the way! More
They copied and cut my key super fast ( 30 minutes) and were super understanding of my time crunch I wpuld definitely recommend them to my friends were super understanding of my time crunch I wpuld definitely recommend them to my friends More
Great dealership with quick service. Walked right in and back out with no problems at all. My name was in the system and they provided services for me to leave. back out with no problems at all. My name was in the system and they provided services for me to leave. More
The customer service Dane provides is second to none. He should teach classes on kindness and caring for customers to all car salesman nation wide should teach classes on kindness and caring for customers to all car salesman nation wide More
Safety checks not complete After being told the car passed there safety checks I purchased the 2005 Ford. I took it to have the emergency brake adjusted pedal was low it would After being told the car passed there safety checks I purchased the 2005 Ford. I took it to have the emergency brake adjusted pedal was low it would not hold The repair shop I have used many times said the unit had no material left and the drum was damaged on one side and very little brake material on the other side There safety check missed the emergency brake . More
Very helpful and professional. He was clear in addressing my inquiries about the battery trouble was having. The work was quickly done. I appreciated his help. my inquiries about the battery trouble was having. The work was quickly done. I appreciated his help. More
Always a pleasure working with this team of professionals. They go above and beyond to make sure their customers feel important and taken care of. professionals. They go above and beyond to make sure their customers feel important and taken care of. More
Called and talked to Jason in the sales department, he took our information and got the ball rolling to get preapproved on the truck we were calling about. Made many calls to update us on progress. Jason took our information and got the ball rolling to get preapproved on the truck we were calling about. Made many calls to update us on progress. Jason made it a very pleasant experience for us both . Will recommend this dealership to anyone looking for a vehicle, More
Great service department....did an oil change service while I waited for it! They always exceed my expectations when I come here! Thanks Lithia Dodge! while I waited for it! They always exceed my expectations when I come here! Thanks Lithia Dodge! More


