Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Fast and efficient service and completed as promised,a lot of service areas wash car before delivery,wish lithia did. more vending machines in waiting area lot of service areas wash car before delivery,wish lithia did. more vending machines in waiting area More

Oil change, truck check up and will was in had new tires installed to stop leaks. Service personnel were very helpful, but wish I would got credit for old tires after 11, 000 miles installed to stop leaks. Service personnel were very helpful, but wish I would got credit for old tires after 11, 000 miles More

We bought a used car and within 8hrs the car would not run. The clutch died on us. We had probably driven 20 miles. The dealership agreed to pay 1/2 the cost of replacing the clutch. I get that a clutc run. The clutch died on us. We had probably driven 20 miles. The dealership agreed to pay 1/2 the cost of replacing the clutch. I get that a clutch is a part that will wear out, but if the car had stayed on the lot for a few more days and others had driven it the dealership would stuck replacing it not us. More

This is our Fourth vehicle purchased/serviced at Lithia in the past 18 years. The Service and Dealership has been excellent!! We have been loyal happy customers. in the past 18 years. The Service and Dealership has been excellent!! We have been loyal happy customers. More

I've never liked having to deal with salesman. So with the ability to communicate with sales staff online via email or text messaging, I was able to have a lot of my questions answered before arriving to the ability to communicate with sales staff online via email or text messaging, I was able to have a lot of my questions answered before arriving to the dealership. Upon my arrival (near closing time) I was able to make contact with Justin whom I'd been communicating with online. He was prompt to round up and bring the vehicle I was interested in around to the front of the dealership where he then had Jason take over as Jason knew the back ground history on the truck. All questions and concerns where addressed. After our test drive and a few more questions answered I made the decision to move forward with the purchase. The entire process went very smoothly tho I was not able to take posession that night all the paperwork was ready to turn into the bank first thing in the morning. I recieved a text about 10 am saying my truck is ready to pick up. Upon arriving I was informed that I needed to sign a few more papers as the rate and payment had gone down over night. How great is that?! After signing a few more items Jason followed me to the rental company where the rental I was driving needed to be returned and I then drove Jason back to the dealership. My overall experience with lithia was fantastic. Sales staff and finance specialist stayed well beyond closing time to secure the deal and was really one of the smoothest vehicle purchases I have ever made. I with out a doubt would recommend lithia to anyone in the market for a new or used vehicle. More

Everyone was super friendly and helpful. The work was done on time as promised. Even though the service dept was super busy that morning, Guy was very polite. done on time as promised. Even though the service dept was super busy that morning, Guy was very polite. More

Excellent very fast courteous service. My first time dealing with lithia and for sure won’t be my last! Wet clean facility! Excellent staff an facility. dealing with lithia and for sure won’t be my last! Wet clean facility! Excellent staff an facility. More

Great dealership experience, all work done on internet, dove over from Coo Bay took test drive, signed contact. New jeep was gassed and clean, about 2hours at dealership, Great sales man Daniel Wellman! dove over from Coo Bay took test drive, signed contact. New jeep was gassed and clean, about 2hours at dealership, Great sales man Daniel Wellman! More

Thank you so much for letting me know what is wrong with the used car we were about to purchase and for sharing about the unneeded repairs that another business said we're needed. Lithia rocks! Thank you M the used car we were about to purchase and for sharing about the unneeded repairs that another business said we're needed. Lithia rocks! Thank you Michael Linda Potts More

The entire experience was great. Service and care was timely and professional. Disappointed that we had to get same problem fixed for a second time but that was not the fault of the service department. I timely and professional. Disappointed that we had to get same problem fixed for a second time but that was not the fault of the service department. I attribute that to a Jeep issue. More