Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Out of this world service. I always get detailed descriptions of all of the work that is recommended and also being done.The service department at Lithia Eugene is as well run a I always get detailed descriptions of all of the work that is recommended and also being done.The service department at Lithia Eugene is as well run as any business in the U.S. The courtesy van is also an example of employees going the extra mile. More

good friendly service service personel were very friendly and great to work with and did the work I needed Thanks again to the Lithia team for their great...service wri service personel were very friendly and great to work with and did the work I needed Thanks again to the Lithia team for their great...service writers good coffee and popcorn. and helpful sales personal More

Tire and Exhaust install The team was very accommodating and great to work with and did the work efficiently. Thanks again to the Lithia team for their great service. The team was very accommodating and great to work with and did the work efficiently. Thanks again to the Lithia team for their great service. More

Amazing Car, Amazing staff! I made a spur of the moment decision to purchase a new vehicle- Lithia CJD made this a breeze. My salesman, Dane was second to none- superb knowledge I made a spur of the moment decision to purchase a new vehicle- Lithia CJD made this a breeze. My salesman, Dane was second to none- superb knowledge of what he was selling ( 2019 Jeep Cherokee) what type of deal we could get, and had a really easy going personality. I trusted him to get me into the car I wanted with the best deal possible. After deciding on a price, Dane disappeared into this room that I can only imagine the Kings of car deals sit- sales managers perhaps? He comes out and directs me to finance, I had been autoapproved! YAY! JC walked me through all the paperwork and answered any questions I may have had regarding the purchase. This whole process from start to finish took maybe a little over an hour ( go to the lot, pick out a car, test drive, haggle, sign, drive home happy). I would recommend this dealership to everybody. Not only were my direct interactions with this staff great, looking around at the bigger picture it seems that Lithia CJD Eugene hires clean, attractive, good natured employees who really represent their store and brand well. More

Broken water pump Never was told about bad water pump and thermostat bought SUV as is but still should been told about the bad stuff.. Bad but got it fixed Never was told about bad water pump and thermostat bought SUV as is but still should been told about the bad stuff.. Bad but got it fixed More

A Jeep Rubicon Daniel Ordered What I wanted and the price is what I had in mind . Brian fisher did a great job also getting the paperwork together.very professional Daniel Ordered What I wanted and the price is what I had in mind . Brian fisher did a great job also getting the paperwork together.very professional polite Gentleman . My new jeep Rubicon was everything I expected. It even got built in 7 weeks instead of 8 to 10 So exciting to get it in time to enjoy for the summer ! Thanks again Daniel!!!and thanks Brian Fisher ! More

Service was as expected, based on experience Please don't tell me that the service will take about 30 min when it actually took 1 hr. At least your chairs are comfortable, your coffee is free, a Please don't tell me that the service will take about 30 min when it actually took 1 hr. At least your chairs are comfortable, your coffee is free, and you had some interesting magazines to help pass the time. Having to wait an hour is no big deal on a Saturday morning, however. More

Pacifica Recall Service was done in the promised time. Waiting area was comfortable and the employees were courteous and helpful. The free coffee was very good too. Service was done in the promised time. Waiting area was comfortable and the employees were courteous and helpful. The free coffee was very good too. More

Fantastic Made appointment to have my 2016 Ram 2500 serviced and was greeted with friendlyness, and Daryl answered all my questions and gave me a time frame of Made appointment to have my 2016 Ram 2500 serviced and was greeted with friendlyness, and Daryl answered all my questions and gave me a time frame of completion. The service was completed in that time frame. More

Best jeep dealership They were able to get everything thing fixed that I needed as well as provided amazing customer services. They were willing to work around my work sch They were able to get everything thing fixed that I needed as well as provided amazing customer services. They were willing to work around my work schedule and took the time to answer any questions I had. Daryl is an amazing service advisor and was a pleasure to work with. More